Senior / Operations Executive | HR | Up to 3800

5 days ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $40,000 - $60,000 per year

Adecco is a global leader in workforce solutions, specializing in staffing, recruitment, and HR services across various industries. With a vast network and expertise, we help businesses find the right talent while supporting individuals in advancing their careers.

The Opportunity

  • 9am - 6pm (4 weekdays & 1 weekend)
  • Main Office: Shaw Centre, may have to visit client's site
  • Up to a gross of $3800
  • 1-Year Renewable Contract

Job Scope

Design & Implementation

  • Involves in budgeting, planning of resources and timelines
  • Collaborate with internal teams (e.g., Finance) to ensure smooth invoicing and payments.

Client & Account Management

  • Provide comprehensive Human Resource Solutions (e.g., Employment Act, market trends, salary benchmarks) to clients.
  • Ensure client satisfaction through regular operational reviews, timely invoicing, and addressing escalations.
  • Participate in gathering requirements and managing service delivery.
  • Handle service recovery and out-of-scope requests as needed.

Candidate & Offer Management

  • Partner with recruitment team to source and screen candidates using structured methods.
  • Manage interviews, offers, and the onboarding process, including contract administration and induction.
  • Associate Management
  • Oversee associate performance, welfare, and disciplinary matters.
  • Respond to employment-related queries and ensure punctuality and attendance, especially on weekends.
  • Execute retention activities and manage associate welfare.

Operations Management

  • Act as the primary operational contact for service delivery, ensuring tasks are completed within scope.
  • Manage part-timer rostering, monitor service quality, and maintain an on-site presence when necessary.
  • Streamline communication between clients and associates and improve work processes.
  • Maintain accurate documentation and compliance with company and legislative policies.

Requirements

  • At least 2 years of relevant experience
  • Proficient in Microsoft Office and willing to learn technologies
  • Skilled in service delivery, problem resolution, and service recovery
  • Good communication and strong interpersonal skills
  • Team player and self-motivated

To Apply

  • Click "Apply" or email your resume to

Wong Zhi Cheng

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R

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