Sales Administrative Clerk

2 weeks ago

West Region, Singapore F&N Foods Pte Ltd Full time $30,000 - $60,000 per year

The Sales Administrator/ Clerk is an essential part of our organization. This position plays a pivotal role in ensuring the accurate and timely processing of orders for our food service customers, directly impacting customer satisfaction and operational efficiency. By managing order intake, coordinating delivery logistics, and maintaining clear communication between sales, customers, and operations, the Sales Administrator/Clerk supports the pre-sales team and helps minimize order errors while streamlining the delivery process.

Through efficient administrative and sales support, this role is instrumental in building strong customer relationships and upholding our company's reputation for reliability and excellence. If you are organized, detail-oriented, and thrive in a fast-paced environment, this is your opportunity to make a significant impact within a dynamic and growing company.

What you will be doing:

  • Order Processing

-Receive and process orders through WhatsApp, email, and incoming calls, ensuring timely submission before the daily cut-off
- Categorization of Purchase Orders (POs)

-Sort and attach POs for delivery, categorized by drivers and delivery routes
- Manage e-booking of loading bays
- Secure time slots at high-security or high-traffic locations island wide
- Delivery Status Monitoring

-Provide timely updates on delivery status to customers and the sales team in response to enquiries
- Customer Master Updates

-Maintain and update customer information in the database timely to ensure accuracy for delivery and invoicing
- Sales Support

-Perform general administrative duties, including filing, document management, and ad-hoc support to the sales team
- Any other ad hoc duties

Who we are looking for:

  • At least a GCE 'N' Level or its equivalent
  • Effective time management and consistent attention to detail
  • Demonstrates strong teamwork and interpersonal skills
  • 3 years of administrative experiences are preferred
  • Familiar with SAP
  • Working knowledge of Microsoft Office applications

- Able to start work immediately or at short notice would be preferred

We regret that only shortlisted candidates will be contacted

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