Regional Quality Manager

• Industrial/ Mechanical Industry

• Excellent Perks and Supportive Work Environment

• Medical, Dental & Insurance Benefits

• Well-Established Company

• Immediate Vacancy

Your New Company:The company specializes in supplying C-parts: fasteners, standard and drawing-specific mechanical components (nuts, screws, bolts, washers, etc.).

Job Summary:

The role of Regional Quality Manager need to ensure quality excellence across multiple sites/customers in the region, maintaining and improving process standards, compliance, and product quality. Serve as the bridge between local operations and global quality strategy.

Job Descriptions :

• Develop and Implement Quality Strategy

• Design and execute a comprehensive quality strategy that integrates sustainability goals to support growth across Southeast Asia.

• Promote and oversee the implementation of best practices, policies, and procedures in quality management.

• Business Leadership & Team Management

• Act as a strong business leader by fostering cross-functional collaboration to achieve regional growth objectives.

• Lead, coach, and engage the Quality team to deliver solutions that meet global standards, while cultivating a culture of innovation and efficiency.
• Implement effective communication and management practices to ensure remote quality teams remain aligned and high-performing.

• Customer-Focused Quality Control

• Translate customer needs into effective quality processes.

• Enhance customer satisfaction by promptly managing complaints, investigating root causes, and implementing preventive actions.
• Maintain consistently high approval rates in customer audits.

• Supplier Quality & Sustainability Management

• Drive quality management initiatives with Tier 1 and Tier 2 suppliers across Southeast Asia, conducting audits to ensure compliance with company standards.

• Collaborate with suppliers to ensure consistent quality of incoming materials.
• Partner with suppliers to minimize environmental impact and implement cost-efficient, sustainable solutions without compromising quality.

• Pre- and Post-Sales Support

• Ensure products meet quality standards before delivery to customers.

• Work closely with sales teams to align specifications with customer needs and resolve quality-related inquiries.
• Maintain up-to-date product documentation, certifications, and industry compliance.
• Manage customer feedback, warranty claims, and quality issues, using insights to drive improvements.

• New Product Introduction (NPI) & Engineering Change Notice (ECN) Oversight

• Oversee new product development processes, integrating sustainability and internal control measures from the outset.

• Partner with sales and sourcing teams to identify deviations, implement corrective measures, and ensure quality in samples and documentation.
• Manage ECN processes to ensure changes are accurately reflected in both quality and sustainability practices.

• Quality Management System Ownership

• Manage the company's quality management systems (e.g., ISO 9001, ISO 14001, and other certifications).

• Lead internal and external audits to ensure compliance with standards and customer requirements.

• Health, Safety & Legal Compliance

• Ensure compliance with all health, safety, and legal obligations.

• Develop H&S policies, conduct audits, and provide training to foster awareness and safe practices.

• Continuous Improvement

• Monitor and analyze performance data to identify improvement opportunities.

• Drive process enhancements to reduce waste, increase efficiency, and sustain high-quality standards.

• Internal Training & Knowledge Sharing

• Lead and participate in internal training activities.

• Serve as a trainer to share expertise and strengthen team capabilities.

Job Requirements :

• Bachelor's degree or higher in Engineering, Mechanical Engineering, or a related field.
• 8+ years of experience in an international company, including 4+ years in a managerial role.
• Proven success in quality and process management, with a track record in quality control and continuous improvement.
• In-depth knowledge of Quality Management Practices and standards such as ISO, APQP, PPAP, FMEA, MSA, REACH, ROHS.

HOW TO APPLY:

Interested applicants, please send in your resume by clicking "Apply Now".

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Chan Ngai Kuan, Elise

Dynamic Human Capital Pte Ltd

Registration number: R1548771

EA Licence No: 12C6253