Technical Support Manager

2 days ago

Singapore FINITI PARTNERS PTE. LTD. Full time $80,000 - $120,000 per year

Role Overview:

We are currently partnering an integrated food and agribusiness for a Technical Manager within their organisation. This role supports the Commercial and Innovation teams in driving growth through technical expertise, application support, and R&D-driven solutions. The focus is on helping translate customer needs into viable product offerings, strengthening customer relationships through technical engagement, and supporting innovation initiatives across key categories such as bakery, confectionery, and specialty fats.

Responsibilities:

1. Customer Support & Value Creation

  • Partner with the sales team to provide technical support for value-based selling.
  • Assist in profiling customers, identifying challenges, and aligning product solutions to meet their needs.
  • Participate in technical calls, product discussions, and customer visits to strengthen relationships.

2. Technical & R&D Collaboration

  • Work closely with the R&Dteam to evaluate and develop product formulations that meet customer requirements.
  • Review product specifications and provide recommendations or alternatives where required.
  • Support the development of a product pipeline by identifying market needs, competitor activities, and opportunities for innovation.

3. Category Support – Bakery & Confectionery

  • Provide technical input on cold-chain bakery inquiries, helping match customer needs with viable product options.
  • Support sales in the confectionery segment by broadening the application of oils & fats
  • Contribute technical insights for customer training, distributor education, and innovation days.

4. Innovation & Brand Building

  • Assist in creating technical write-ups, product demonstrations, and supporting materials to showcase flagship products.
  • Contribute to innovation initiatives and help strengthen the company's positioning as a premium oils & fats supplier.

Requirements:

  • Degree in Food Science, Food Technology, Chemical Engineering, or related field
  • Min. 5-8 years of experience in oils & fats, food ingredients, or specialty fats R&D/application roles
  • Strong technical understanding of bakery, confectionery, and specialty fats applications
  • Ability to translate technical requirements into commercial solutions
  • Good communication skills; comfortable engaging with customers and commercial teams

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