Key Account Manager

7 days ago

Changi, Singapore Flintex Consulting Pte Ltd Full time $60,000 - $120,000 per year

Benefits: - Performance Bonus + Transport Allowance

Role Summary

This role require to builds and maintains relationships with major clients, to retain them for extended periods of time. Develop an extensive understanding of an organisation' s client base and their needs. Engage with the clients, often resolving issues and suggesting solutions to routine problems they face. A key account manager may be able to comprehend the needs of a client and tailor products or services that meet their specific requirements. The top 3 most important responsibilities of a key account manager include: Maintain with growth mindset, Strong Communication and ability to explore & collaborate with new opportunities.

Responsibilities

  • Developing and maintaining a portfolio of high-value clients. Must have global/regional mindset in serving Key accounts.
  • Developing long-term strategies for client retention and growth expansion.
  • Understanding the needs and requirements of clients. Resolving customer complaints promptly to maintain trust.
  • Trying to build long-standing professional relationships with clients to create a mutually beneficial environment.
  • Proposing solutions to a client's problems and implementing them within reasonable timelines.
  • Ensure client retention
  • Acting as a channel of communication between clients and the employees of an organisation.
  • Identifying high-value clients and developing strategies to build relationships with them.
  • Preparing periodical reports with accurate data on time. (CRM / Monthly Report etc.)
  • As the main facilitator to manage Account Receivables for assigned accounts

Requirements :

  • Bachelor's degree in Sales, Business Management, Freight Forwarding, Logistics & Supply Chain Management or equivalent.
  • At least 3-5years of experience in Logistics & Freight Forwarding industry with exposure to Sales and Business Development.
  • Experience or exposure in handling conglomerate accounts especially in Healthcare /Medical Devices/Semiconductor/Electronics will be considered with priority.
  • Excellent written and verbal communication skills.
  • Proficient in MS Office applications. Good in communication and negotiation. Excellent presentation skill.
  • Strong organizational and management skills
  • Strategic thinking and statistical analysis skills
  • Proactive, resourceful with ability to work well independently or in groups.
  • Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal relationship skill.
  • Experience manager with relevant experience will be consider for a senior position

Working Hours: Mon to Fri 8.30am - 6pm

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