Manager, Learning

Company description:

Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi's presence beyond Singapore's shores through consultancy projects and investments in foreign airports. Come join us today

Job description:

Manager, Learning & Organisation Development

You will be part of a team driving the implementation of learning and organisation development (L&OD) in CAG. You will primarily be responsible for creating impact in capability/competency building, leadership development and implement change management to shape mindsets and behaviours where needed.

This role sits within the People Development and Experience Team and supports our broader goals: growing strong leaders, enabling enterprise-wide learning that sticks, and building a culture of innovation and excellence.

You'll work closely with varied levels of stakeholders, learning partners, and other teams to design programmes, propose interventions, and build a roadmap that helps our people learn and apply learning faster.

How This Role Supports Our Bigger Goals

• Develop effective leaders who can lead teams for transformation and growth
• Equip teams with innovation skills for the future
• Strengthen capability through applied learning

What You'll Do

Leadership Program

• Anchor specific programs along the leadership development roadmap to ensure that program remain relevant, practical, and future-focused.
• Required to work with external and internal partners on program design and content.
• Take the lead to engage with program participants for continued learning and community building.

Build a Roadmap for Innovation Skills

• Develop and continue to drive a clear, actionable roadmap to build innovation capability across the organization.
• Identify skills gap, design targeted interventions to close learning gaps.
• Track impact and iterate to improve outcomes

Anchor 180 degree feedback Exercise

• Plan for, drive and see through end to end, the 180 feedback exercise for all leaders, to provide leaders insights into their strengths, and areas of growth

Drive the Applied Learning Space

• Develop learning experiences that translate knowledge into practice and drive behavioural change.
• Measure the impact of applied learning interventions and continuously improve based on feedback and data.
• Collaborate with stakeholders to ensure alignment with business needs and learning goals.

What we are looking for

• Enjoys engaging with people, and effectively listens, persuades, influences others to bring them on board change.
• Demonstrates strong critical thinking and learning agility.
• Clear, practical approach to identifying gaps and proposing solutions.
• An ideas generator, open to experimentation, and with a strong track record of translating ideas to implementation and results.
• Strong customer-centricity and has experience in applying a UX/UI design lens and in carrying out experiments to test ideas and solutions.
• Experience with delivering learning programmes (virtual or in-person) and facilitating focus group discussions.
• Excellent marketing and communication skills.
• ACLP certification and/ or certification in OD and psychometric tools, and experience with Learning Management Systems will be a plus.
• At least 5-7 years' experience and track record in L&OD and related fields or demonstrated application of the above.