Learning & Development Specialist (Banking, East)

Job Description & Requirements

Responsible for designing, implementing, and managing learning programs that help employees understand and adopt Tech Risk Culture principles—things like risk accountability, governance, behavioural expectations, and safe tech practices. It combines strategic curriculum development, digital learning, campaign communications, and measurement of learning impact.

Contract: 12 months

Location: Changi Biz Park

Salary up to $10000

Key Responsibilities:

1. Curriculum Strategy & Design
2. Core Tech Risk Culture Content: including Tech Risk Culture Statement & Behaviours, Red Lines, Accountability Framework, Tech Risk KPIs, RISE Framework, 3 Lines of Defence, etc.
3. Scenario-Based Learning: Lead / support development and rollout of Tech Risk case-study modules.

4. Tech Risk Culture Awareness Training: Support the of content development with focus on Risk Appetite, Key Control Principles (e.g. Credential Management), Governance Model, Change Management, etc.

5. Delivery & Execution

6. Directed Unit Learning: Partner with Tech Unit leads to tailor ongoing, role-based learning "Districts" (e.g. Workplace Hygiene, Desired Behaviours, Risk Appetite, Accountability & Ownership) and track completion.

7. Social & Peer Learning: Curate and facilitate monthly "Learn & Adapt" sessions, turning real-world incidents into collaborative knowledge exchanges.

8. Digital & Campaign Management

9. E-Learning & Gamification Platform: Leverage gamification engine and e-learning authoring tools to deploy digital learning at scale and measure platform engagement.

10. Marketing Campaign: Support marketing and communications campaigns to reinforce key learnings and call out desired risk behaviours.

11. Measurement & Continuous Improvement

12. KPI Tracking: Define and monitor adoption, knowledge-retention, and behaviour-change metrics across all learning streams.
13. Feedback Loops: Solicit learner feedback, conduct periodic content audits, and refine modules iteratively to stay aligned with evolving Tech Risk Culture priorities.

Qualifications & Experience

- 10+ years in corporate Learning & Development or equivalent.

- Proven track record designing and scaling adult learning programs – especially scenario-based, behavioural science–informed and risk related curriculum.

- Good understanding of risk frameworks (3 Lines of Defence, RISE, KPIs) and change management best practices.

- Strong stakeholder management skills; comfortable partnering with senior technologists, risk leaders, and sponsors.

- Good working knowledge of digital learning tools: LMS platforms, gamification engines, e-learning authoring software, and email-marketing systems.

- Experience in applied behavioural science or equivalent would be an advantage.

Core Competencies

- Strategic Learning Design: Translate complex risk concepts into compelling, bite-sized learning experiences.

- Behavioural Science Application: Leverage nudge techniques, scenario realism, and social proof to drive mindset shifts.

- Data-Driven Mindset: Use analytics and learner feedback to continuously optimize content and delivery.

- Collaborative Leadership: Build high-performing L&D teams and foster cross-functional partnerships.

- Change Advocacy: Act as a visible champion for Tech Risk Culture, inspiring technologists to own and sustain safe practices.

PERSOLKELLY Singapore Pte Ltd
• RCB No E EA License No. 01C4394
• EA Registration No. R Ling Kai Jin)

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