HR Executive

St John's Home for Elderly Persons

Job Description

St John's Home for Elderly Persons is a Residential Home under the Ministry of Social and Family Affairs (MSF). We have been providing quality and compassionate care to seniors for over 60 years and will be transiting to a 174-bed Nursing Home under Ministry of Health (MOH) in 2026.

Job Summary

The HR Executive (Payroll and HR Administration) will play a vital role in managing HR operations, with a strong focus on payroll processing, HR administration and staff welfare. This role requires high discretion, confidentiality and the ability to adjust to rapidly changing scenarios. It will ensure compliance with local employment regulations and support projects that enhance operational efficiency.

Key Responsibilities

Payroll Processing

o   Manage end-to-end payroll processes, including salary computation, statutory submissions, and payslip generation.

o   Ensure accurate and timely calculations of overtime, leave, and payroll adjustments while maintaining strict confidentiality to mitigate any potential PDPA breaches.

o   Address and resolve payroll-related queries with respect and discretion.

o   Liaise with government or regulatory bodies to ensure compliance, timely and accurate submissions.

HR Administration

o   Maintain and update employee records with discretion, ensuring data accuracy and compliance with PDPC's regulatory requirements to mitigate any potential PDPA breaches.

o   Handle HR-related inquiries professionally, focusing on payroll, leave, staff welfare and benefits (including helping to plan and organise any staff retreat, staff welfare activities / events).

o   Work with the HR Manager to study and review staff's promotions, career progression and succession planning.

o   Support HR Manager to handle staff's discipline, Performance Improvement Plan (PIP) procedures, grievances, work conflict and disputes.

o   Help provide timely feedback of any staff's concerns, distress affecting their mental and physical well-being (including staff's accommodation and overseeing their living conditions).

o   Propose staff retention options, initiatives, and strategies to better retain talents and reduce staff turnover including conducting or facilitating required surveys and interviews to gather valuable feedback.

o   Support HR's coordination of interviews, onboarding (including offer letters, contracts, new hire documentation), offboarding processes (interviews, recruitment agencies on staff repatriation, interviews off-boarding to ensure a smooth exit experience) and liaising with the various supporting Depts.

o   Assist with HR projects, adapting quickly to changing priorities and evolving needs.

o   Compliance & Reporting:

·      Ensure adherence to HR policies, procedures, and Singapore labour laws.

·      Accurately and timely preparation of HR reports, payroll summaries, and statutory filings with confidentiality.

·      Maintain a high level of professionalism, always safeguarding sensitive employee information.

·      Help organize regular Townhall meetings for staff to dialog, discuss and clarify any concerns with HODs and CEO.

Any other duties as assigned by HR Manager or CEO.

Requirements

o   Diploma or degree in Human Resource Management, Business Administration, or related fields.

o   Minimum of 2 years of experience in HR administration and payroll processing.

o   Strong understanding of Singapore labour laws and payroll regulations.

o   Work experience in healthcare sector will be an advantage.

o   Good communications (written and oral) and presentation skills.

o   Good problem-solving and analytical skills.

o   Proficiency in payroll software, and MS Office applications.

o   Exceptional attention to detail, organizational skills, and discreetly managing sensitive information.

o   Adaptable and capable of handling multiple tasks in a fast-paced environment.