Officer - Service Support

7 days ago

NorthEast Region, Singapore TOUCH Community Services Full time $40,000 - $60,000 per year

Principal Responsibilities and Duties:

Key Responsibilities:

  • Frontline Customer Service: Provide support via telephone and attend to walk-in clients.
  • Inventory and Equipment Management: Monitor inventory levels and ensure proper maintenance of office equipment.
  • Facility Maintenance: Oversee the upkeep and maintenance of the Centre to ensure a safe and welcoming environment.
  • Financial Administration: Prepare and process payment vouchers for centre-related expenses.
  • Administrative Support: Handle other administrative tasks as required to support the Centre's daily operations.

Administrative Support for Home Care Services

  • Referral Processing: Manage incoming referrals from the Agency for Integrated Care (AIC), hospitals, and the general public. Assess and direct referrals to appropriate centres or case officers for needs screening, ensuring timely processing.
  • System Updates: Maintain and update referral statuses in both the AIC and in-house systems. Facilitate the discharge process for clients as directed by service owners, ensuring closure of cases where all services have concluded.
  • Appointment Scheduling: Coordinate home visit appointments between locum doctors and clients.
  • Other Duties: Perform other tasks as assigned to support the efficient operation of home care services.

Fees Collection

  • Monitor Outstanding Payments: Track overdue payments and recommend appropriate payment methods or actions to ensure timely collection. Process GIRO applications and collect fees for various programs and services rendered.
  • Collaborate with Social Workers: Partner with social workers to conduct financial assessments for fee waivers when necessary Locum doctor and clients for home visit.

Essential Skills and Qualifications:

  • Diploma in any discipline
  • Preferably with experience in health care or community care settings.

Core Competencies and Attributes:

  • MSOffice 365.
  • Effective conversation in mandarin and dialects.
  • Good interpersonal and communication skills.
  • Good problem-solving skills.
  • Ability to see process gaps and put in place processes.
  • Team player

  • Prison Officer

    2 weeks ago

    East Region, Singapore Singapore Prison Service Full time $60,000 - $80,000 per year

    What the role isA career that challenges you to grow as an individual, a leader, and above all, the ability to transform lives. The Singapore Prison Service offers a unique opportunity to rise above the ordinary and make a profound impact on society. At Singapore Prison Service, we play a vital role in safeguarding our nation by ensuring the safe and secure...

  • Senior Prison Officer

    2 weeks ago

    East Region, Singapore Singapore Prison Service Full time $80,000 - $120,000 per year

    What the role isA career that challenges you to grow as an individual, a leader, and above all, the ability to transform lives. The Singapore Prison Service offers a unique opportunity to rise above the ordinary and make a profound impact on society. At Singapore Prison Service, we play a vital role in safeguarding our nation by ensuring the safe and secure...

  • Part-time Support Officers

    6 days ago

    North-East Region, Singapore PERSOL Full time $30,000 - $50,000 per year

    P-Serv is partnering with our Client to hire for Support Officers If you have what it takes to be a part of the Team, click applyJob Responsibilities:Maintain a constant presence at the front counter to provide prompt assistanceGreet and register walk-in customers using the case management system; manage the queue when necessaryRespond to customer enquiries...

  • Officer, Centre Support

    2 weeks ago

    North Region, Singapore NTUC FIRST CAMPUS LIMITED Full time $35,000 - $45,000 per year

    Job no: 520792Work type: Full TimeCategories: Centre Support PositionsAt NTUC First Campus, we offer more than jobs—we provide rewarding careers that prioritise your growth and well-being. As a People First organisation, we empower you to thrive and make a meaningful impact.Our family of preschools and services—including My First Skool, Little...

  • Customer Service Officer

    2 weeks ago

    North-East Region, Singapore Chevalier Singapore Holdings Pte. Ltd. Full time $30,000 - $40,000 per year

    Job Responsibilities:To provide customer service support in 24 hours call center.To tabulate reports and write emails when required.Job Requirements:Candidate must possess minimum NITEC/ GCE N/O levels and above.Computer literate - MS Office (Excel).Effectively bilingual with a cheerful personality.Able to work weekends and public holidays for night...

  • Administration Officer

    11 hours ago

    East Region, Singapore SAFRA National Service Association Full time $30,000 - $60,000 per year

    Job PurposeThe Administration Officer plays a vital role in ensuring the smooth day-to-day operations of the clubhouse through effective administrative support, financial coordination, and vendor management. Reporting directly to the Administration Executive, the incumbent is responsible for maintaining accurate asset and inventory records, supporting audit...

  • Technical Support Officer

    2 weeks ago

    North Region, Singapore People Advantage Pte Ltd Full time $35,000 - $45,000 per year

    The Role:As a Cluster Technical Support Officer, you will play a key role in ensuring the smooth operation of various laboratory clusters. Your responsibilities will include:Supporting technical operations across multiple lab clusters to ensure seamless functionality.Preparing lab materials and equipment for classes, workshops, and events.Maintaining...

  • Customer Service Officer

    2 weeks ago

    North-East Region, Singapore MIND STRETCHER EDUCATION Full time $35,000 - $45,000 per year

    Job Summary: As a Customer Relations Associate, your role is pivotal in shaping a positive and enriching experience for both internal and external customers. Serving as a key touch point, your responsibilities span across crucial aspects of customer service, administrative efficiency, team collaboration, and ensuring a safe and conducive learning...

  • Customer Service Officer

    2 weeks ago

    Central Region, Singapore SAFRA National Service Association Full time $2,000 - $3,000 per year

    CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...

  • Full-time Customer Service Officer

    2 weeks ago

    East Region, Singapore National Service Resort & Country Club Full time $30,000 - $60,000 per year

    The Job:Daily Operations· Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.· Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.· Handle online/telephone/walk-in enquiries regarding villas booking and reservation.· Collect payment for villas...