Officer - Service Support

2 days ago

NorthEast Region, Singapore TOUCH Community Services Full time $45,000 - $55,000 per year

Principal Responsibilities and Duties:

Key Responsibilities:

  • Frontline Customer Service: Provide support via telephone and attend to walk-in clients.
  • Inventory and Equipment Management: Monitor inventory levels and ensure proper maintenance of office equipment.
  • Facility Maintenance: Oversee the upkeep and maintenance of the Centre to ensure a safe and welcoming environment.
  • Financial Administration: Prepare and process payment vouchers for centre-related expenses.
  • Administrative Support: Handle other administrative tasks as required to support the Centre's daily operations.

Administrative Support for Home Care Services

  • Referral Processing: Manage incoming referrals from the Agency for Integrated Care (AIC), hospitals, and the general public. Assess and direct referrals to appropriate centres or case officers for needs screening, ensuring timely processing.
  • System Updates: Maintain and update referral statuses in both the AIC and in-house systems. Facilitate the discharge process for clients as directed by service owners, ensuring closure of cases where all services have concluded.
  • Appointment Scheduling: Coordinate home visit appointments between locum doctors and clients.
  • Other Duties: Perform other tasks as assigned to support the efficient operation of home care services.

Fees Collection

  • Monitor Outstanding Payments: Track overdue payments and recommend appropriate payment methods or actions to ensure timely collection. Process GIRO applications and collect fees for various programs and services rendered.
  • Collaborate with Social Workers: Partner with social workers to conduct financial assessments for fee waivers when necessary Locum doctor and clients for home visit.

Essential Skills and Qualifications:

  • Diploma in any discipline
  • Preferably with experience in health care or community care settings.

Core Competencies and Attributes:

  • MSOffice 365.
  • Effective conversation in mandarin and dialects.
  • Good interpersonal and communication skills.
  • Good problem-solving skills.
  • Ability to see process gaps and put in place processes.
  • Team player

  • Prison Officer

    6 days ago

    East Region, Singapore Singapore Prison Service Full time $40,000 - $60,000 per year

    What the role isA career that challenges you to grow as an individual, a leader, and above all, the ability to transform lives. The Singapore Prison Service offers a unique opportunity to rise above the ordinary and make a profound impact on society. At Singapore Prison Service, we play a vital role in safeguarding our nation by ensuring the safe and secure...

  • Customer Service Officer

    6 days ago

    North-East Region, Singapore MD (Singapore) Consumer Product Co. Pte. Ltd. Full time $3,000 - $6,000 per year

    Monday - Friday, 8:30am - 6pmLorong Chuan (New Tech Park)Requirement:Proficient in both written and spoken English.Proficient in Microsoft Office.Gentle personality, able to work under pressure.Prior experience in customer service is preferred.Responsibilities:Attend to enquiries and provide necessary service to resolve customers' needsManage and resolve...

  • Customer Service Officer

    6 days ago

    North-East Region, Singapore Chevalier Singapore Holdings Pte. Ltd. Full time $4,000 - $6,000 per year

    Job Responsibilities:To provide customer service support in 24 hours call center.To tabulate reports and write emails when required.Job Requirements:Candidate must possess minimum NITEC/ GCE N/O levels and above.Computer literate - MS Office (Excel).Effectively bilingual with a cheerful personality.Able to work weekends and public holidays for night...

  • Customer Service Officer

    6 days ago

    North-East Region, Singapore Trichokare Pte Ltd Full time $24,000 per year

    *Up to $2400/mth*Full Time*5 Days Work Week - Retail Hours*Near MRT StationJob Descriptions:Customer Services at front deskAttending to walk in customers, customers by appointment, fixing/rescheduling appointments and answering to queries madeSMS reminder to existing customers for appointments, Call or SMS reminder to new customers for consultation...

  • Workshop Office Admin Assistant

    6 days ago

    North Region, Singapore Kee Yong Automobile Service Full time $3,000 - $6,000 per year

    Job SummaryDaily office operation tasks including invoice checking, payments and suppliers coordination.Job ResponsibilitiesAttending daily clerical and admin support.Answering phone calls, manage correspondence and handle enquires.Assist Tech Executive in tracking customers' bookings schedule and coordinating appointments.Assist accounts payable tasks...

  • Officer, Centre Support

    6 days ago

    North Region, Singapore NTUC FIRST CAMPUS LIMITED Full time $104,000 - $130,878 per year

    Job no: 520792Work type: Full TimeCategories: Centre Support PositionsAt NTUC First Campus, we offer more than jobs—we provide rewarding careers that prioritise your growth and well-being. As a People First organisation, we empower you to thrive and make a meaningful impact.Our family of preschools and services—including My First Skool, Little...

  • Customer Service Officer

    6 days ago

    North-East Region, Singapore MIND STRETCHER EDUCATION Full time $4,000 - $6,000 per year

    Job Summary: As a Customer Relations Associate, your role is pivotal in shaping a positive and enriching experience for both internal and external customers. Serving as a key touch point, your responsibilities span across crucial aspects of customer service, administrative efficiency, team collaboration, and ensuring a safe and conducive learning...

  • Customer Service Officer

    15 hours ago

    East Region, Singapore Masters Career Consultancy Pte Ltd Full time $104,000 - $130,878 per year

    No Prior *Experience Are Welcome To Apply*No foreign quota availableJob Scope:To support B2B• Manage customer inquiries, orders and arranging deliveries• Sales administration – helping and supporting business with customer's queries, liaison with suppliers and service providers etc• Tracking customers' consumption and requirements, managing stocks...

  • Technical Support Officer

    6 days ago

    North Region, Singapore People Advantage Pte Ltd Full time $4,500 - $6,000 per year

    The Role:As a Cluster Technical Support Officer, you will play a key role in ensuring the smooth operation of various laboratory clusters. Your responsibilities will include:Supporting technical operations across multiple lab clusters to ensure seamless functionality.Preparing lab materials and equipment for classes, workshops, and events.Maintaining...

  • administration & office support

    6 days ago

    North Region, Singapore Prestige Stonecraft Pte Ltd Full time $40,000 - $60,000 per year

    Admin Executive - Prestige Stonecraft Pte LtdDo you have a passion for organization and a keen eye for detail? Are you excited to work in a dynamic environment with a unique product?Prestige Stonecraft Pte Ltd seeks a highly motivated and efficient Admin Executive to join our team. You will play a vital role in supporting the smooth operation of our daily...