Restaurant Manager
2 days ago
Job Description
- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
- Manage the restaurant's budget and forecasts to meet or exceed management expectations
- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
- Oversee the daily operations of the restaurant
- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
- Supervise food and operational safety to ensure a comfortable environment for the customers
- Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization's service culture and maximize customer satisfaction
- Control labour through effective manpower scheduling and monitor leave of staff
- Actively involved in hiring process by identifying and selecting candidates for junior positions
- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
- Handle all restaurant administrative duties
Any other jobs or duties assigned by the Area Manager / Assistant Director, Operations from time to time.
Job Requirements
- Preferably with experience in fine dining
- Strong interpersonal and team-building skills
- Ability to multitask and problem-solve in a fast-paced setting
- Familiarity with POS systems and basic business reporting
- Excellent communication and organizational skills
- Availability to work weekends, and holiday
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