Customer Service Assistant

2 days ago


Central Region, Singapore Manfield Employment Services Pte Ltd Full time $104,000 - $130,878 per year
  • Job responsibilities :

  • Handle order hotline calls promptly, minimizing abandoned calls.

  • Process orders accurately and on time, including those with special pricing or restrictions.
  • Coordinate with customers, principals, warehouse, and delivery teams on order and delivery status.
  • Communicate urgent or special delivery requests and follow up till completion.
  • Assist with order processing from other channels (fax, sales, electronic).
  • Log and follow up on customer feedback in CRM, resolving issues when possible.
  • Provide administrative support (e.g., filing, data entry).
  • Ensure compliance with ISO procedures.
  • Perform other duties as assigned.

Requirements :

  • Min 2 years relevant experience in logistics operations or customer service role preferred.
  • Good verbal and written communication skills.
  • Good interpersonal skills and meticulous in handling assigned tasks.
  • Customer service related experiences.

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary

  • WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

EA License No: 95C2823

EA Personnel No: R

EA Personnel Name: Jin Yee



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