Customer Service Assistant

6 days ago


Central Region, Singapore M4 Solutions Pte Ltd Full time $2,300 - $2,800 per year

Working Hours : 5-days work week (Monday - Friday 8.30am-6pm)

Working Location : Redhill E-Forum

Salary : $2,300-$2,800 depending on experience

Job Responsibilities

  • Provide excellent support experience to customers via relevant communication channels such as emails, phone etc., with a service oriented attitude
  • Pro-active in managing and responding to WhatsApp Group Chat with customers
  • Provide administrative support such as data and consignment note entry and updating of records
  • Establish + Maintain good rapport and build relationship with both prospective and existing customers
  • Any other support to Supervisor, and as required

Criteria and Experience

  • Proficient in English and Mandarin in order to be able to handle queries and requests from clients
  • Good phone etiquette and communication skills
  • Work well in a team environment
  • Self-motivated, proactive, confident and ability to work independently to solve issues and deliver results
  • Experience in customer service or support role in courier company will be an added advantage
  • Strong in Microsoft Excel and other MS office applications

Interested applicants - please send resume to

We regret that only shortlisted candidates will be notified. Thank you.



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