Sales Support Senior Executive
2 weeks ago
About The Company
A multinational freight forwarding company.
Job Description:
- Attend to customer enquiries promptly.
- Follow up on customer requirements.
- Responsible for checking updated rates with overseas offices/agents and ensuring quotation is valid.
- Setup and maintain customer files (KPI/quotations/SOP/specific requirements).
- Update the Sales on customer's activities and issues if any
- Working very closely with the Singapore Sales team.
- Responsible for keying updated rates into EDI for Autorating-Free Hand.
- To outsource PO follow ups to Operations CS.
- Support BDMs and BDEs in pro-active follow up
Qualifications and skills required:
- Well-versed in MS Office, especially MS Excel (V-lookup, Pivot), PowerPoint and Word
- Working Knowledge of Microsoft Navision, Business Central ERP will be advantageous
- Customer-oriented, responsible, positive and pro-active
- Prior logistics experience in Order Processing, Shipping Documentation, Coordination Skills, and some L/C experience is preferred
- Minimum 2 years of experience in Freight Forwarding Company
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