
Sales Support Executive
7 days ago
- FMCG Industry
- Monday - Friday (7.30am - 5.00pm)
- Basic salary up $4500 + VB
- West Area
Job Responsibilities:
Responsibilities
- Support the sales team by providing valuable feedback and maintaining client databases.
- Ensure timely processing of orders and transactions.
- Address customer queries and concerns about products and services in a professional and efficient manner.
- Collect and analyze customer feedback to improve service quality.
- Proactively identify potential issues and collaborate with internal teams (Commercial, Finance, Risk, Global Offices, etc.) to resolve them ahead of time.
- Assist in resolving delivery execution issues, ensuring all orders are fulfilled on time.
- Maintain and update customer records, ensuring accurate data management.
- Provide proactive customer outreach to ensure satisfaction and enhance relationships.
- Follow company SOPs to maintain consistent operational efficiency.
- Handle additional sales-related tasks as assigned by the team.
Requirements:
- Bachelor's degree or diploma in Business or a related field preferred.
- 1–2 years of experience in sales support, logistics, or operations.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Excellent written and verbal communication skills in English.
- Strong analytical, numerical, and problem-solving abilities.
- Ability to work effectively under tight deadlines with minimal supervision.
- Highly organized and detail-oriented, with a proactive approach to problem-solving.
- Team player with strong interpersonal skills and a customer-first mindset.
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e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
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Kanry Search Singapore Pte Ltd | 24C2261
Doreen Oh | R1326597
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