Key Account Support Executive
16 hours ago
Responsibilities:
· Support the Head of Sales & Marketing in handling operational and administrative tasks.
· Act as the primary communication liaison between key customers and internal teams.
· Cultivate and maintain strong relationships with key customers to enhance brand loyalty and competitiveness.
· Process price changes, listing forms, and promotional submissions accurately and on time.
· Coordinate internally with supply chain and warehouse teams to ensure product availability.
· Track promotional implementation and send proof of execution where required.
· Monitor stock levels and communicate out-of-stock issues to relevant parties.
· Maintain accurate and up-to-date records of key account activities, contracts, and pricing agreements.
· Prepare sales reports and monthly performance trackers as required.
· Conduct market and store visits to gather insights and support sales strategies.
· Ensure compliance with company SOPs and customer requirements.
Requirements:
· Diploma preferably in Business/Marketing or relevant field.
· years of experience in FMCG sales support or account coordination (preferably in Modern Trade).
· Strong coordination, communication, and problem-solving skills.
· Proficient in Microsoft Excel, Word, and PowerPoint.
· Organized, detail-oriented, and able to manage multiple tasks under tight deadlines.
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