Key Account Manager

2 days ago

East Region, Singapore Private Advertiser Full time $80,000 - $120,000 per year

What will you deliver?

  • Be the key figure for driving revenue and margin growth within your customer accounts, meeting and exceeding all business measures such as EBIT and working capital.

  • Develop and deliver Key Account Management Plans to improve short-term and long-term EBIT and working capital.

  • Own, monitor and drive customer's service agreements to meet and exceed contractual performance KPIs such as cost savings obligations.

  • Be accountable for the smooth daily operations and updated selling prices associated with your customers.

  • Be the 'change agent' who drives margin improvement projects and commercial outcomes for your customer accounts.

  • Monitor programs, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts.

  • Identify and secure new opportunities within your customer accounts.

  • Partner with the internal teams to ensure world class customer service is achieved and your team always represents the Company to the highest level.

  • Ensure compliance with our sales policies and procedures.

  • Create an environment that encourages and rewards teamwork and collaboration, both internally and externally.

Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management or related discipline

  • Proven track record of key account management, providing outstanding supply chain consultation and customer service to customers

  • Ability to think strategically and communicate effectively with all levels of management

  • Ability to manage ambiguity and apply problem-solving skills

  • Ability to influence across teams, creating effective internal business partnerships

  • Ability to effectively manage multiple projects and work effectively under deadlines

  • Understanding of financial concepts such as EBIT and working capital

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