Customer Service Officer
11 hours ago
Location : Central Area, Near to Mrt
Working hour : Mon - Fri, 9.00am to 6.pm
AWS + VB
No experience is welcome to apply
Key Responsibilities:
- Customer Experience Management
Act as the main point of contact for customers, providing timely updates and resolving any shipment-related issues. - Freight Operations Coordination
Handle end-to-end freight processes including booking, documentation, and delivery coordination. - Documentation & Compliance Oversight
Prepare and check shipping documents to ensure accuracy and compliance with customs and company policies. - Problem Solving & Continuous Improvement
Identify and address process issues, and suggest improvements to enhance efficiency and service quality. - Commercial Support
Assist with quotation preparation, freight rate inquiries, and support the sales team as needed.
Requirements:
Skills & Competencies:
Customer-focused with strong communication skills and a drive to improve
- Knowledge of freight documentation, customs regulations, and industry best practices
- Proficiency in MS Office Suite; experience with freight management software is a plus
HOW TO APPLY:
Interested applicants, please click on "Apply Now" or email to submit your resume.
We regret to inform that only shortlisted candidates will be notified.
Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Stella Tan Sin Yong
EA Personnel Reg. No.: R
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