Clinic Coordinator

24 hours ago

NorthEast Region, Singapore ETERN MEDICAL GROUP PTE LTD Full time $30,000 - $60,000 per year

Job Description:

To assist the Manager in supervising the clinic assistants, and manage the clinic operations, on a day-to-day basis to ensure the smooth running of core duties and operation readiness of the clinic.

  • Able to lead, and supervise a team of clinic nurse/assistants to ensure consistency and efficiency of work on quality care and service standard. Ensure that clinics are smooth-running and resolving operational contingencies.
  • Scheduling of roster for manpower deployment, ensure smooth implementation of the clinic monthly roster, monitor staff leave and coverage.
  • Source for Locum's and timesheet payments
  • Assist to monitor and achieve the Monthly Revenue Target with the Resident Doctor and report to the Management on a bi-weekly basis.
  • Assist in the Clinic Inventory portfolio and identification of cost saving opportunities, including ordering, monitoring of low stock and expiry drugs.
  • Work closely with the other clinic Superiors and attend meeting and ensure all sales and process initiatives are communicated down to the staff on a timely manner.
  • Oversee the administrative support functions and other task assigned by the Manager. Ensure task are completed in accordance to the deadline given.
  • Training of new staff and feedback through performance appraisal.
  • Track and give feedback on any operational issues to the Manager.
  • Follow up on patient's complex cases for patient liaison to ensure patient requests are attended to in timely order.
  • Orientate and train new staff and execute the training check list and update the progress to the Manager on a regular basis.
  • Perform the duties as a clinic nurse when roster at counter when in need.
  • Any other duties assigned by the doctors and clinic manager from time to time.

Requirements

  • Diploma in relevant disciplines (healthcare) with a minimum 2 years of clinic operation experience
  • Prior experience as a clinic assistant/nurse is needed
  • Possess strong people management leadership skills
  • Excellent interpersonal and communication skills
  • Able to multi-task and work under pressure
  • Ability to work with high-performance individuals and various clinical professionals (e.g. doctors, nurses,)
  • Possess roster management experience
  • Able to work staggered hours shift /weekends/PH.

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