Account Manager

About Us

OOm Pte Ltd is a leading digital marketing agency, specialising in creating impactful marketing campaigns to help businesses grow and succeed. We are looking for a dynamic and proactive Account Manager (Integrated Marketing) to join our team and build long-term relationships with our clients, driving growth and ensuring project success.

Key Responsibilities:

Client Success & Relationship Management

• Serve as the main client lead, managing day-to-day communications and ensuring campaigns are delivered to the highest standard.
• Develop a deep understanding of each client's business and marketing objectives, translating them into actionable strategies and performance-driven plans.
• Build and maintain long-term client relationships through consistent value delivery, reporting, and strategic counsel.
• Monitor campaign performance, identify optimisation opportunities, and recommend improvements to meet or exceed KPIs.
• Identify opportunities for account growth through new initiatives and cross-channel recommendations.

Campaign Oversight & Strategic Coordination

• Oversee the progress of media, social, and activation campaigns — ensuring timelines, quality, and objectives are met.
• Collaborate closely with internal strategists and planners to ensure campaign strategies align with client KPIs and business goals.
• Coordinate between internal departments to ensure all moving parts (creative, media, content, production) are aligned and delivered cohesively.
• Participate in campaign planning discussions, providing input from a client perspective.
• Ensure campaign learnings and insights are documented and translated into future strategies.

Reporting & Performance Alignment

• Review and interpret media and social performance reports, providing clients with clear insights and business implications.
• Work with the performance strategist to ensure optimisation strategies align with broader marketing goals.
• Prepare and present performance reviews and quarterly business updates to clients.

Internal Collaboration & Process Management

• Partner with the strategy and performance teams to ensure the client brief is translated accurately into campaign plans.
• Ensure internal deliverables meet client expectations in terms of timing, quality, and relevance.
• Support proposal development and assist in new business pitches where required.

Key Requirements:

• Minimum 3 years of experience in a client servicing or key account management role within a creative, media, or integrated agency environment, managing regional or high-value brand portfolios.
• Strong commercial acumen with the ability to analyse business objectives, identify growth opportunities, and translate data insights into actionable strategies that drive ROI.
• Strong understanding & Experience in Paid Media ecosystems, including planning, reporting, and optimisation frameworks across Meta Ads, Google Ads, TikTok Ads, YouTube, LinkedIn, and Programmatic platforms.
• Understanding of social and experiential marketing, with the ability to integrate paid, owned, and earned channels into holistic brand campaigns is preferred.
• Excellent project management skills, with a demonstrated ability to manage multiple concurrent campaigns, timelines, and stakeholders under pressure while maintaining attention to detail.
• Exceptional communication and presentation skills, able to distil complex media and creative strategies into clear, compelling client narratives.
• Highly collaborative mindset — adept at working cross-functionally with internal teams (strategy, creative, content, performance, production) and external vendors or partners.
• Proactive, solutions-oriented, and able to anticipate client needs before they arise, ensuring consistent client satisfaction and long-term partnership growth.
• A passion for marketing innovation, staying up to date with emerging platforms, audience behaviours, and evolving media technologies.

Submit your application today, where your contributions will shape the future of our clients and the growth of our team