Current jobs related to Customer Service Associate - Tuas West Region - Pacific Logistics Group
-
Customer Service Associate
5 days ago
Tuas, Singapore Pacific Integrated Logistics Pte Ltd Full time $30,000 - $40,000 per yearCompany DescriptionPacific Logistics Group (PLG), founded in 2000, has grown from a modest freight forwarding company to a leading logistics provider with over 200 employees across Asia and Europe. Operating in 15 locations across 10 countries, we offer customized and cost-effective integrated logistics solutions. Our 1.3 million square feet of logistics...
-
Outpatient Services Associate
2 weeks ago
West Region, Singapore St Luke's Hospital Full time $4,000 - $6,000 per yearResponsibilities:Provide excellent frontline customer service and meticulous administrative support to the Outpatient ServicesCustomer registration, appointment scheduling and reminders, collection of payment/depositsRespond to customer requests and enquiriesRegularly update general patient recordsUndertake general reception and other adhoc clerical duties...
-
Senior Customer Service Executive
5 days ago
West Region, Singapore Xcel Industrial Supplies Pte Ltd Full time $80,000 - $120,000 per yearDUTIES & RESPONSIBILITIESLead the Customer Service team to achieve higher standard of service to all customers.Serving needs of all existing customers.Pre-sales role prospecting, presenting and closing deals.Resolve problems and handle complaints in a timely manner.Perform and report on sales performance analytics.Propose innovative solutions and ideas to...
-
customer service officer
5 days ago
West Region, Singapore ASPRESS SHIPPING (S) PTE LTD Full time $104,000 - $130,878 per yearJob Highlights· Good Working Environment· Career Progression Opportunities· 5 Days Work WeekResponsibilities• Attend to customer, agent enquiries & complaints• Carrier negotiation & booking• Prepare shipping documents for import/export• Assist in bill of lading (BL), certificates of origin (COO), cargo insurance• Co-ordinate & monitor...
-
Customer Service Admin
5 days ago
West Region, Singapore Aspress Shipping (S) Pte Ltd Full time $104,000 - $130,878 per yearAspress Shipping (S) Pte Ltd is hiring a Full time Customer Service Admin role in Bukit Batok, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonCUSTOMER SERVICE OFFICER...
-
Customer Service
2 weeks ago
West Region, Singapore Sirtex Medical Singapore Pte Ltd Full time $104,000 - $130,878 per yearSCOPE:This position is responsible for overseeing daily office operations and providing administrative and customer service support to APAC Customer Service team. The role requires coordination across departments, ensuring operational efficiency, regulatory compliance and high-quality customer interactions.REPORTING RELATIONSHIP:This role reports to the...
-
Customer Service
2 weeks ago
West Region, Singapore Allied Container (Engineers & Manufacturer) Pte Ltd Full time $104,000 - $130,878 per yearRESPONSIBILITIES1. Handle and manage customer shipment requests, ensuring clear and prompt communication.2. Coordinate with customers to finalise booking processes and accurately update details into the system.3· Address and resolve customer requests related to:Container re-useCargo claimsCross-bookingsContainer detentionDamaged...
-
Service Quality Associate
2 weeks ago
West Region, Singapore Vanguard Healthcare Pte Ltd Full time $45,000 - $55,000 per yearThe Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents' well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.Work Location:...
-
Customer Service Executive
2 weeks ago
West Region, Singapore Regent Logistics Pte Ltd Full time $70,000 - $120,000 per yearJob ScopeMaintain efficient operations at the control centre, upholding the highest standards of customer service.Oversee and coordinate daily tasks to ensure a seamless control centre operation.Collaborate with team members to evaluate lapse, rectify, and recommend changes.Efficiently manage and control inventory to meet customer demands.Responsibly handle...
-
Customer Service Executive
3 days ago
West Region, Singapore Gan Teck Kar Investments Pte Ltd Full time $3,000 - $9,000 per yearJob ResponsibilitiesPrepare sales orders, delivery orders, invoices and other necessary documentsAttend to customers queries with prompt and professional serviceEnsure timely execution of customers' ordersCommunicate with customers via various channels.Liaise with internal departments and/or third parties to process order requests from customers.Maintain...
Customer Service Associate
2 weeks ago
Role Description
This is a full-time on-site role for a Customer Service Associate located in Tuas (company transport is provided to and from Joo Koon MRT station). The Customer Service Associate will be responsible for handling customer inquiries, providing high-quality customer support, and ensuring customer satisfaction.
Location: 31 Tuas South Link 4, Singapore company transport provided)
Working hours: 5.5 days/week, 9am to 6pm (FWA available)
Job Description
- Monitor and follow up on customer orders to ensure timely delivery, resolving any issues that may arise during the process.
- Communicate with warehouse and transport teams to ensure orders are fulfilled and shipped on time.
- Respond the customer emails, calls to ensure issues are resolved and escalated appropriately.
- Ensure all documentation related to customer orders, billing, inventory are accurate and completed on time.
- Any other duties as assigned by superior.
Qualifications
- Higher Nitec in Logistics & Supply Chain Management/ Business/ other relevant fields
- Prior administrative/ customer service experience in a logistics/ freight forwarding industry would be advantageous
- Possess good interpersonal and communication skills
