Case Manager

15 hours ago

Central Region, Singapore Financial Industry Disputes Resolution Centre Ltd (FIDReC) Full time $80,000 - $120,000 per year

Job Title

Case Manager

Occupation

MANAGER

Job Description & Requirements

FIDReC is an independent and impartial Alternative Dispute Resolution institution. It is the premier institution specialising in the resolution of financial disputes between consumers and financial institutions. We are expanding and invite suitable candidates to apply for our Manager, Banking and Investments, Alternative Dispute Resolution position.

Job Responsibilities:

  • Handle and mediate financial disputes, dealing directly with consumers and financial institutions on their disputes over the telephone, email, through face to face interviews and during mediation conferences
  • Seek to mediate a solution acceptable to both parties through mediation (Cases that are not settled may be referred to FIDReC's Adjudicators)

Job Requirements:

  • Possess a good diploma or degree from a recognised tertiary institution and also possess the maturity, aptitude, skills and experience for mediation and dealing with disputants.
  • Relevant working experience in general mediation and/or mediation specialising in financial disputes will be an advantage.
  • Relevant experience in the Banking industry or Fintech industry ( especially around e-payment services) with a good grasp of product and process knowledge or complaints handling experience will be an advantage.
  • Suitable candidates who demonstrate the required competence and commitment may be promoted to supervisory positions

Salaries are negotiable, and would depend on candidates' qualifications and experience. Please apply with your resume attached, stating current and expected salary.

  • Case Manager/Assistant Case Manager

    2 days ago

    Central Region, Singapore THYE HUA KWAN MORAL CHARITIES LIMITED Full time $3,000 - $60,000 per year

    Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.Providing information on details of services to new clients and their...

  • Case Management Team Lead

    2 days ago

    Central Region, Singapore MCI Career Services Pte Ltd Full time $63,000 - $81,000 per year

    Job Summary:Basic Salary: $5000 - $6100Location: Mattar Rd (McPherson)Working hours: Mon - Thurs 8.30AM-6.30PM, Fri 8.30AM - 5.30PMAnnual Performance Bonus + Year-End Bonus + WFH Hybrid ArrangementJob Responsibilities:Oversee case management processes, ensuring timely submission, accuracy, and integrity of casefiles.Conduct case supervision, mentor junior...

  • Executive, Case Management

    16 hours ago

    Central Region, Singapore NTUC Health Co-operative Ltd Full time $104,000 - $130,878 per year

    Be at the heart of resident care As a Case Management Executive, you will coordinate admissions, manage financial assistance schemes, and support families to ensure smooth and seamless care for our residents.You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to...

  • Sr Case Management Officer_Contract

    2 days ago

    Central Region, Singapore National University Hospital Full time $90,000 - $120,000 per year

    Programme manager responsible for Project Renalssance which aims to demonstrate that early introduction of palliative care options for this irreversible disease will be effective, scalable, economically sustainable and have a significant impact on the quality of lives of advanced CKD patients.Job ResponsibilitiesResponsible for all operational aspects of the...

  • Sales Operations Manager

    3 days ago

    Central Region, Singapore Search Personnel Pte Ltd Full time $40,000 - $80,000 per year

    Position : Sales Operations Manager (Insurance/Sales Policy/Case Management) - Up To $8,000Location : CBD – Robinson Road (Nearest MRT: Shenton Way & Tanjong Pagar)Working hours : Monday to Friday | 9am to 5.45pm (with 2 days WFH Per Month)Salary (commensurate with experience) : Up to $8,000 + Variable Bonus days annual leaves + Medical BenefitsDuration :...

  • Executive (Case Ops)

    6 days ago

    Central Region, Singapore National Trades Union Congress (NTUC) Full time $30,000 - $60,000 per year

    OverviewYou will be part of the team that champions for the fair treatment of domestic employees in Singapore through balanced and pragmatic approach and promotes cohesive social integration among the community. You will promote the efforts of the Centre through the daily interactions with the employees and employers as well as proactive outreach to various...

  • Case Manager, University Counselling Services

    1 week ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Date Posted** - 1 hour agoAdditional Details **Job ID** - 94856**Job Views** - 1- Introduction - At NUS, we value the health and wellbeing of our students. We aim to facilitate people’s journey towards a state of complete physical, mental and social wellbeing, where we realise our own...

  • Case Management Assistant

    3 days ago

    North-East Region, Singapore Vanguard Healthcare Pte Ltd Full time $30,000 - $60,000 per year

    Working Location: North East, HougangWe are seeking a compassionate and organized Case Management Assistant to support our Psychiatric Rehab team in delivering holistic, person-centered care to individuals with mental health conditions. This role involves assisting in assessments, care coordination, and psychosocial support to promote recovery and community...

  • Case Management Officer

    2 days ago

    Central Region, Singapore National University Hospital Full time $60,000 - $90,000 per year

    OverviewKidSTART at NUH is a government-led initiative which seeks to provide support services to vulnerable pregnant mothers. This program has been highly successful in helping underprivileged pregnant mothers deliver a healthy baby and to ensure that the newborn gets the best start in life. Through home visits, the program actively engages families,...

  • Case Executive

    2 days ago

    North-East Region, Singapore AWWA LTD Full time $40,000 - $60,000 per year

    The key roles would include:1.1 Engagement and assessmentEngages in evidence-based and culturally sensitive practices when facilitating family sessions or community engagement sessions.Collates and consolidates all information about the child and family from relevant professionals and sources in the school.Establishes rapport, affirms parents and uses...