Case Management Team Lead

3 days ago

Central Region, Singapore MCI Career Services Pte Ltd Full time $63,000 - $81,000 per year

Job Summary:

  • Basic Salary: $5000 - $6100
  • Location: Mattar Rd (McPherson)
  • Working hours: Mon - Thurs 8.30AM-6.30PM, Fri 8.30AM - 5.30PM
  • Annual Performance Bonus + Year-End Bonus + WFH Hybrid Arrangement

Job Responsibilities:

  • Oversee case management processes, ensuring timely submission, accuracy, and integrity of casefiles.
  • Conduct case supervision, mentor junior caseworkers, and provide guidance to interns (art therapy, counselling, social work).
  • Chair monthly case conferences and support ongoing case discussions.
  • Liaise with MSF and external stakeholders, ensuring effective collaboration and activation of services when required.
  • Manage ECRM matters, including admissions, discharges, extensions of stay, case assignments, and follow-ups.
  • Oversee CANS administration, including user accounts, assessments, and issue resolution.
  • Review and vet reports (e.g., RC4, incident reports) and submit funding applications for higher-risk residents.
  • Collate and submit casework data, statistics, and reports on a monthly and quarterly basis.
  • Ensure proper documentation, records, and reporting systems (e.g., Muster spreadsheet) are consistently updated.

Requirements:

  • Preferably someone with 5 years relevant experiences.
  • Diploma/Degree in psychology will be plus point.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Foo Kai Jing (Fiona)

Registration Number: R2199329

EA License No: 06C2859 (MCI Career Services Pte Ltd)

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