Casework Team Lead

2 days ago

Central Region, Singapore MCI Career Services Pte Ltd Full time $60,000 - $120,000 per year

Job Highlight:

  • Located at Mattar
  • 5-Day Work Week
  • Up to $6.000
  • AWS & VB

About the Role

We are seeking a compassionate and experienced Team Lead, Casework to oversee and guide our casework team in delivering quality interventions and support to female residents with trauma backgrounds. This role requires a strong leader with a passion for social service and a deep commitment to achieving the best outcomes for residents.

Key Responsibilities

  • Supervise and review casefiles, ensuring accuracy and integrity.
  • Conduct case supervision and chair monthly Healing Hands Case Conferences.
  • Collaborate with MSF and external stakeholders to coordinate case management and interventions.
  • Manage admission referrals, discharges, extensions of stay, and ECRM-related matters.
  • Oversee CANS administration, including user accounts, assessments, and liaison with the CANS team.
  • Mentor and support junior Caseworkers, and supervise interns (art therapy, counselling, social work).
  • Vet and approve case reports (e.g., RC4 reports, IRs) and applications for Tier 2 funding.
  • Collate monthly and quarterly statistics, ensuring all resident records and spreadsheets are updated.

Requirements

  • Minimum Diploma qualification; a background in Psychology, Social Work, or related studies will be an advantage.
  • At least 5 years of relevant experience in casework or social services.
  • Strong interpersonal, leadership, and mentoring skills.
  • Ability to work collaboratively with external agencies and multidisciplinary teams.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R

EA License No: 06C2859 (MCI Career Services Pte Ltd)

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