IT Team Lead

15 hours ago


West Region, Singapore OPUS IT Services Pte Ltd Full time $90,000 - $120,000 per year

Job Description & Requirements

We are looking for a team leader to lead a team of IT Desktop and Helpdesk Engineers. He/She will assist the supervisor in overseeing operations on-site. Location at Science Park.

Description of role

  • Assist supervisor in overseeing operations including staffing, scheduling and performance management.

  • On-site team lead to ensure SLA/KPI is met.

  • Ensure and monitor team quality delivery by having pleasant end-to-end customer experience and a highly efficient off-site remote IT support process.

  • Strategize with team in providing increasing ability to resolve requests on first contact.

  • Handle escalated customer inquiries and resolve operational issues in a timely manner meeting SLA.

  • Assist in developing and implementing operational strategies to enhance IT concierge service efficiency and customer satisfaction.

  • Assist in developing and implementing effective knowledge-based process to capture and grow knowledge of current IT application and self-help services.

Requirements:

  • With at least 2 years of Team Lead helpdesk experience managing the operations and able to handle a team of 12 members.

  • Team lead experience in Tech Bar environment will be an added advantage

  • Possess good communication & interpersonal skill


  • Team Lead

    2 weeks ago


    West Region, Singapore STAFFKING PTE LTD Full time $4,000 per year

    Benefits:Basic salary up to $40005 Working Days [Monday – Friday]Central West AreaJob Scope:Manage a team of over 10 members at the service counter, including task delegation, attendance, and daily workflowOversee staffing and scheduling to ensure adequate support coverage and smooth counter operationsMonitor team performance to meet service level targets...


  • West Region, Singapore PERSOL Full time $40,000 - $120,000 per year

    This role is pivotal in overseeing the end-to-end operations of the Shared Services HR team, ensuring seamless delivery of comprehensive HR outsourcing services to clients. The position requires strong leadership to bridge process gaps, coordinate across the full employee lifecycle, and implement continuous process improvements. Success in this role hinges...


  • West Region, Singapore ST Engineering Marine Ltd Full time $104,000 - $130,878 per year

    Company description: Backed by more than 50 years of experience, we are one of the world's leading providers of turnkey shipbuilding, repair and conversion services for naval vessels. Our well-equipped shipyards in Singapore provide specialised and comprehensive services to support the end-to-end lifecycle of vessels.Job description: The Cybersecurity Lead...

  • Team Lead, Planning

    6 days ago


    Central Region, Singapore Singapore Management University Full time $90,000 - $120,000 per year

    Lead and manage a team of 11 staff.Oversee a pool of 150 SMU Student Assistants to provide course support and administrative support to trainers and learners.Partner our SMUA Pillars and Stackable Course Team to drive operational excellence, facilitate educational growth, and maintain a high standard of service excellence.Drive the optimal performance and...


  • Central Region, Singapore PERSOL Full time $60,000 - $120,000 per year

    Key Responsibilities:Lead & Inspire: Manage, mentor, and grow a team of recruitment consultantsBusiness Development: Identify new business opportunities with key decision-makers in the tech industry.Strategic Growth: Develop and execute plans to expand the team and increase market share within the IT contracting space.Account Management: Ability to grow the...

  • Team Leader

    2 weeks ago


    West Region, Singapore HKM HR Management Pte. Ltd. Full time $104,000 - $130,878 per year

    Responsibilities:Responsible for the smooth and safe execution of truck, drumming and tank cleaning operationsLead the team in investigations, troubleshooting and problem solving of incidents and abnormal observationsAct as SMC (Site Main Controller) for emergencies arising during after office hours until the arrival of the Operations/ Terminal managerLead...

  • Logistic Team Lead

    1 week ago


    East Region, Singapore CVista HR Consulting Pte Ltd Full time $45,000 - $55,000 per year

    Benefits:Fast career progressionGross up to $3,500+OT+Shift allowanceGood bonusDescription:Plan, supervise, and execute daily inbound & outbound admin/operations activities to meet KPIs.Allocate resources, resolve operational issues, and maintain accurate records.Train, supervise, and ensure team compliance with HSE, security, 5S, quality, and system...

  • Casework Team Lead

    2 days ago


    Central Region, Singapore MCI Career Services Pte Ltd Full time $60,000 - $120,000 per year

    Job Highlight:Located at Mattar5-Day Work WeekUp to $6.000AWS & VBAbout the RoleWe are seeking a compassionate and experienced Team Lead, Casework to oversee and guide our casework team in delivering quality interventions and support to female residents with trauma backgrounds. This role requires a strong leader with a passion for social service and a deep...


  • Central Region, Singapore Private Advertiser Full time $90,000 - $120,000 per year

    Purpose of job:We are seeking a CRM Support Team Lead to manage and handle issues raised by business users. The ideal candidate should:1)    have experience leading a small team2)    have experience in system design and architecture3)    be hands on resolving L1/L2 tickets with the team4)    lead the team to prioritise issues, design workarounds...


  • Central Region, Singapore Private Advertiser Full time $90,000 - $120,000 per year

    Key Responsibilities:Lead and handle the business development team to achieve sales targets and drive revenue growth.Develop and implement effective sales strategies, identifying new business opportunities and markets.Build and maintain strong relationships with clients, partners, and key stakeholders.Monitor team performance, provide coaching, mentorship,...