Team Lead

2 weeks ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $104,000 - $130,878 per year

The Opportunity

  • This is an exciting opportunity to work for one of the leading banks.
  • It is an opportunity for an experienced Team Lead (CSO) to join their team

MNC|Bank

The Job

The Team Leader is responsible for supervising a team of Customer Service Officers (CSOs) within the Contact Center. The role includes managing daily operations, ensuring service levels are met, and supporting the team's development. In addition to typical contact center leadership duties, the Team Leader is expected to handle administrative responsibilities and ad hoc tasks as assigned by the CCM.

  • Guide and support CSOs in their daily work. Make sure service levels and KPIs are met. Help resolve customer complaints and team escalations.
  • Provide regular feedback and coaching to help team members grow and improve.
  • Keep track of team performance reports, spot trends, and suggest ways to improve how we work.
  • Help with internal communications, audits, and other tasks assigned by the Contact Center Manager.

The Talent

  • At least 2 years' experience as a Team Leader in a contact center.
  • Diploma in any field.
  • Strong leadership and communication skills.
  • Comfortable using Microsoft Office.
  • Able to work on weekends and public holidays.

Next Steps

  • Drop your resume and contact us to follow-up, or send your resume to
  • Email Topic: Team Lead (CSO)
  • Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R

  • Team Lead

    2 weeks ago

    Central Region, Singapore Mindteck Singapore Pte Ltd Full time $80,000 - $120,000 per year

    Scope of Work for Team Lead / Senior Developer Major duties and responsibilities of the successful candidate is:a To develop, perform unit-test on solutions, execute built-code for testing, perform system Integration/Regression Test and other tests required by the Authority prior to rollout of applications.b To collaborate with multiple stakeholders (e.g.,...

  • Team Lead

    2 weeks ago

    Central Region, Singapore AlwaysHired Pte. Ltd. Full time $60,000 - $120,000 per year

    RoleLead all recruitment activities from sourcing, process management and post offer consultative services to talents/ organizationsIdentifying new business opportunities and established relationship with potential clientsBecome an expert in current market/ industry trends and job functionsProvide professional advice/information to both clients and...

  • Team Lead

    2 weeks ago

    Central Region, Singapore TDCX Full time $4,700 - $130,878 per year

    Up to $4.7K per month + 1 month PB (Renewable and Convertible)Team Lead (Government Project)SuntecMon to Sunday, 5.5 days work week (44 hours per week/Day Shift Work)The Team Leader is responsible for overseeing contact Centre operations to ensure excellent customer service and efficient performance. This role is hands-on, requiring direct management of the...

  • Procurement Team Lead

    2 weeks ago

    Central Region, Singapore ComfortDelGro Corporation Limited Full time $150,000 - $200,000 per year

    Responsibilities:·       Management Leadership: Lead and manage a diverse team of category managers, overseeing their performance and development, and defining operational excellence to ensure spend is optimized and procedures are adhered.·       Category Ownership: Lead the Direct procurement category, including but not limited to Vehicles,...

  • Procurement Team Lead

    2 weeks ago

    Central Region, Singapore ComfortDelGro Corporation Limited Full time $90,000 - $120,000 per year

    Responsibilities:·       Category Ownership: Manage the IT procurement category, including hardware, software, cloud services, telecom, and IT services, ensuring alignment with business goals and technology roadmaps.·       Strategic Sourcing: Develop and execute sourcing strategies that drive value, reduce costs, and mitigate risks across...

  • Team Lead, Economics

    2 weeks ago

    Central Region, Singapore Bank Of China Limited Full time $80,000 - $120,000 per year

    Job Responsibilities:Prepare analytical reports/ presentations for wide range of internal and external clients & execute research commissioned by the HQ and the Branch management & the various BUs. Lead the researcher team to track major local economic indicators & policies and analyze their impact on financial markets& the Bank's businesses and provide...

  • Technical Team Lead

    2 weeks ago

    Central Region, Singapore HRLinked Asia Search & Consultancy Pte. Ltd. Full time $4,500 per year

    Technical Team LeadSalary: Up to 4500, AWS, Var BonusHighlights:• Health Insurance, Dental Benefits, Birthday Incentive, Transport Allowance/Reimbursement• AWS + Performance Bonus + Transport + HP• Friendly environmentResponsibilities:• Oversee the whole process of service cum maintenance workflow• Front line contact with client representatives on...

  • Software Team Lead

    2 weeks ago

    Central Region, Singapore ScienTec Consulting Pte Ltd Full time $94,500 per year

    We are hiring for a Senior/Lead Software Engineer responsible for designing, developing, and optimizing cloud-based software solutions. This includes providing technical solutions in AI integration, cloud-native development, DevOps, and automation practices. Offer attractive salary compensation up to $9.5k + Bonuses (average 16~18 months in annual...

  • Recruitment Team Lead

    2 weeks ago

    Central Region, Singapore BGC Group Pte Ltd Full time $90,000 - $120,000 per year

    We're looking for a hands-on leader who can drive a team of recruiters to smash their targets — while still getting in the game yourself.If you love sourcing top talent, mentoring recruiters, and turning strategy into results, this role is for youWhat You'll Do:Lead and mentor a high-performing, vibrant recruitment team.Roll up your sleeves with hands-on...

  • Client Management Team Lead

    2 weeks ago

    Central Region, Singapore OOm Pte Ltd Full time $90,000 - $120,000 per year

    OverviewAs the Digital Project Team Lead, you will lead a team of Project Managers to deliver outstanding client experiences and successful digital projects. Your primary focus will be on client relationship leadership, ensuring projects are aligned with business goals, delivered on time and within budget, and meet or exceed client expectations.This role is...