
Travel Specialist
2 weeks ago
Key Responsibilities:
- Handle incoming calls for travel assistance and make outgoing calls for follow-ups, confirmations, and promotions.
- Identify and pursue sales opportunities and offer additional travel products and services.
- Manage flight changes, cancellations, and re-bookings and provide accurate travel itineraries.
- Providerelevant information regarding flights, tours, accommodation, transport, travel insurance, travel dates andcost
- Address customer inquiries and resolve issues and maintain a positive attitude towards customers.
Qualifications:
- Experience in airline ticketing and booking.
- Proficient in Amadeus GDS.
- Strong sales skills with a proven track record.
- Excellent communication skills.
- Ability to handle inbound and outbound calls.
- Exceptional customer service skills.
- Ability to work independently and unsupervised.
- Greatproblem solving skill.
- Strong multitasking and time management abilities.
- Attention to detail.
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