Member Relations Associate

2 weeks ago


Singapore MEMBERS ONLY HOSPITALITY PTE. LTD. Full time $45,000 - $55,000 per year

MAIN RESPONSIBILITIES

MEMBER EXPERIENCE & COMMUNITY BUILDING
  • Serve as the first point of contact for members, ensuring a welcoming and personalized experience.

  • Build genuine relationships with members, proactively learning their preferences and interests.

  • Support engagement initiatives by executing outreach strategies (WhatsApp, email, direct invitations).

  • Assist in curating and co-hosting membership events, cultural experiences, and Circles.

  • Gather member feedback and relay insights to optimize the member experience.

SERVICE & OPERATIONAL EXCELLENCE
  • Manage reservations, check-ins, and seating arrangements with a service-oriented approach.

  • Ensure smooth front desk operations while maintaining an engaging and responsive atmosphere.

  • Collaborate with the F&B, Events, and Marketing teams to ensure seamless member experiences.

  • Ensure all CRM data is updated in real time, tracking member interactions and engagement metrics.



  • Singapore 1880 PTE. LTD. Full time

    **Member Relations Executive**Your Role**: - Welcoming members and guests, checking their table/event reservations and ushering them in to the allocated area - Completing administrative tasks such as filing, printing/photocopying/scanning, data entry, briefing sheets, reservations forecast of the week etc. - Responding to requests for help and information -...


  • Singapore 1880 PTE. LTD. Full time

    **Member Relations Executive - **Your Role**: - As the first point of contact at the club, you will be welcoming all guests and members. - Get up to speed with the details across all departments as you will be the go-to person for reservation enquiries, event bookings, and so on. - Manage table bookings effectively and efficiently. - You will be conversing...


  • Singapore True Fitness Singapore Full time

    **Responsibilities**: We are looking for a Member Relations Executive to help us execute the operation processes. Your responsibilities include providing full support to the operations-in-charge, discovering and maintaining customer satisfaction, as well as pursuing new sales prospects. If you have excellent communication skills and able to provide...


  • Singapore 1880 PTE. LTD. Full time

    **Member Relations Intern - This will be the most exciting internship you’ll ever have.**We are looking for somebody who is: - Experienced, but prior experience in similar capacity would be an advantage - Someone with high standard of personal hygiene and grooming - Interested in F&B, hospitality, events and ensuring that guests have a great experience -...


  • Singapore RAFFLES TOWN CLUB PTE LTD Full time

    Act as a focal point for all inquiries, information and complaints relating to the Club. - Be on top of the Club marketing efforts, promotions and activities and disseminate such information to members when necessary. Willing to working on rotating shifts, including weekends and public holidays. Not Specified


  • Singapore BRITISH CLUB, THE Full time

    You will be responsible for the day-to-day operations of the reception team and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club. **Responsibilities**: - Assist in the supervisor of the reception team and ensure smooth operations...


  • Singapore British Club, The Full time

    You will be responsible in providing customer service solutions and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club. **Responsibilities**: - Ensure smooth operations of the reception desk and maintain standards as per SOPs -...


  • Singapore British Club Full time

    You will be responsible in providing customer service solutions and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club. **Responsibilities**: - Ensure smooth operations of the reception desk and maintain standards as per SOPs -...


  • Singapore HABYT CENTRAL PTE. LTD. Full time

    **About the job** Habyt is the largest flexible housing company globally, with a mission to provide access to housing anywhere, for everyone. We develop and manage beautifully designed, community-driven and technologically empowered living spaces to create a modern living concept. Our portfolio has reached 30,000 units in more than 50 cities spread across 3...


  • Singapore 33CLUB PTE. LTD. Full time $40,000 - $60,000 per year

    We are looking for a warm, service-oriented individual to join our Front of House team. Our Club is located steps away from Raffles MRT. The ideal candidate should possess strong communication skills, a positive attitude, and a passion for providing exceptional service to our members and guests in a refined club environment.Key Responsibilities:Warmly...