Member Relations Executive

**Member Relations Executive - **Your Role**: - As the first point of contact at the club, you will be welcoming all guests and members. - Get up to speed with the details across all departments as you will be the go-to person for reservation enquiries, event bookings, and so on. - Manage table bookings effectively and efficiently. - You will be conversing...

Responsibilities and duties Membership: - Respond to membership enquiries, conduct tours and onboard new members - Respond to member requests for suspensions, terminations and corporate transfers - Work with membership and finance team for additional member related matters such as renewals, disputes, suspensions, terminations and finance related matters -...

You will be responsible for the day-to-day operations of the reception team and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club.Responsibilities: - Assist in the supervisor of the reception team and ensure smooth operations of the...

**Job Summary** You will be the customer service representative fronting the reception of our shared office space, reporting to the Operations Manager to ensure the smooth and efficient running of the workspace. You will provide friendly, authentic and professional support to our members, creating an excellent workspace experience that members will be happy...

**Key Responsibilities**: - Warmly welcome and greet members and their guests upon arrival at the Club. - Provide excellent customer service and respond efficiently and tactfully to members’ or guests’ feedback, requests, and inquiries. - Always maintain high service standards, handling situations with discretion and professionalism within Club...

We are looking for a warm, service-oriented individual to join our Front of House team. Our Club is located steps away from Raffles MRT. The ideal candidate should possess strong communication skills, a positive attitude, and a passion for providing exceptional service to our members and guests in a refined club environment.Key Responsibilities:Warmly...

MAIN RESPONSIBILITIESMEMBER EXPERIENCE & COMMUNITY BUILDINGServe as the first point of contact for members, ensuring a welcoming and personalized experience.Build genuine relationships with members, proactively learning their preferences and interests.Support engagement initiatives by executing outreach strategies (WhatsApp, email, direct invitations).Assist...

General Summary:The Member Relations Specialist plays a critical role in ensuring member satisfaction, retention, and successful billing outcomes. Acting as the main point of contact for member engagement, this role is responsible for maintaining accurate member data, managing payment collections, and driving member communication through timely follow-ups...

**Job Responsibilities include, but not limited to**: 1. Create and maintain good and friendly customer relations with members and guests. 2. Attend to members’ enquiries, requests and bookings on the phone and in-person. 3. Perform billing duties including but not limited to membership verification, billing entries, administering different modes of...

You will be responsible in providing customer service solutions and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club. **Responsibilities**: - Ensure smooth operations of the reception desk and maintain standards as per SOPs -...