Customer Service Officer

3 days ago

Central Region, Singapore ScienTec Consulting Pte Ltd Full time $24,000 - $30,000 per year

Exciting exposure with a Public Agency, looking for friendly Customer Service Professionals $2,200 - $2,300 per month3 months from Dec 2025, subject to renewalMon - Fri, office hoursCentral AreaResponsibilities: Respond to general tax-related enquiry emails and initiate follow-up calls to taxpayers when necessary.Handle written enquiries related to individual income tax and/or property tax.Encourage taxpayers to fulfil their tax obligations by promoting the use of digital services.Promote and guide taxpayers in using e-services and the chatbot.Perform day-to-day administrative duties as assigned.Requirements: Possesses minimum GCE 'A' Level.Self-motivated individual and able to handle > 20 cases per day.Candidates aspiring to work in the tax industry or had prior work experiences in tax are welcome to apply.By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy ). This authorizes us to:Contact you about potential opportunities.Delete personal data as it is not required at this application stage.All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Goh Yi Min, Mai - R ScienTec Consulting Pte Ltd - 11C5781

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