Senior Executive, Distribution Risk

6 days ago

East Region, Singapore Income Insurance Limited Full time $104,000 - $130,878 per year

Responsibilities:

  • Conduct pre-transaction checks equivalent as part due diligence
  • Reviews on sales documents and supervisor's assessments
  • Conduct Call-back to Customers (survey)
  • Conduct audit on supervisor-call back recordings
  • Conduct checks and reviews on supervisory duties activities (Coaching, Meeting, Joint Fieldwork, etc)
  • Ensure the review conclusions are within expectations, and perform further investigation on the circumstances or clarification with sales advisors and supervisors
  • Ensure review conclusions well-documented.
  • Identify and communicate issues uncovered and carry out follow up actions.
  • Generate and prepare regular reports for monitoring, tracking and reporting purposes
  • Support in process reviews and SOP updates.
  • Implement initiatives, monitoring processes and conduct constant reviews to ensure compliance with expected competency standards of supervisors and advisers
  • undertake projects and execute activities assigned to team

Requirements:

  • At least a diploma and above. Preferably with relevant work experience.
  • Have passed relevant licensing examinations : CMFAS Module 5, 8, 8A, 9, 9A, and Certificate in Health Insurance; or equivalents
  • At least 1 year experience in training and competence in sales advisory / compliance audit in Financial Services industry; or experience in validating of sales advisory (For Senior Executive, at least 3 years)
  • Sales supervisory experience in validating fact find, needs analysis and basis of recommendation
  • Experience or knowledge assurance checks in conducting supervisory duties in coaching, meeting and joint fieldwork observations.
  • Knowledge of life insurance products and FAA investment products
  • Proficient in Microsoft Office – Word and Excel
  • Good verbal and written communication skills
  • Meticulous, independent and work well in a team.
  • Strong analytical skills and a problem solver

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