Manager, Distribution Support

2 weeks ago

East Region, Singapore Income Insurance Limited Full time $120,000 - $180,000 per year

The incumbent will report to the Head, Distribution Middle Office and will be responsible for Fit & Proper assessment of candidate who is required to be RNF for Income Insurance Limited and Income Advisory Group Subsidiaries.

This role leads the Distribution Growth Support & Compliance to deliver a seamless onboarding experience across distribution channels, while driving operational excellence and continuous improvement.

Responsibilities include:

  1. Distribution Growth Support & Compliance

Ensure compliance with MAS Representative Notification Framework (RNF) through robust Fit & Proper assessments and enhanced monitoring:

  • Review and escalate Fit & Proper assessments in line with MAS RNF requirements (e.g., adverse findings, recommended monitoring)

  • Conduct periodic monitoring activities, including periodic reviews with distribution channels

  • Provide management report on cohort & profile of distribution channels

  • Conduct regular continuous fit & proper monitoring & assessment such as screening & annual declaration

  • Oversee daily credit monitoring for distribution channels

  • Review and maintain Fit & Proper frameworks and SOPs in accordance with MAS Notices, regulatory changes & business process changes

  • Conduct fraud detection exercise on regular basis

  • Supervisory / Other Duties

  • Represent department as Risk & Compliance & Business Continuity representative

  • Provide regular report for management, industry & regulatory reporting

  • Identify and implement automation opportunities to reduce manual processes (e.g., eRecruitment, digitalization initiatives)

  • Collaborate with internal stakeholders and external vendors (e.g., IT, Compliance) to streamline agent-related transactions

  • Lead and develop high-performing teams to achieve operational goals

  • Manage internal and external audit request

Requirements

  • Diploma / Bachelor's in any discipline

  • Strong familiarity with MAS guidelines, including the Representative Notification Framework (RNF), and other relevant regulatory notices

  • Minimum 8 to 10 years of experience in insurance distribution operations or regulatory compliance with exposure to Life Insurance distribution channels preferred

  • Experience in Fit & Proper assessments and enhanced monitoring protocols

  • Excellent stakeholder management skills, with the ability to collaborate across compliance, IT, legal, and distribution teams

  • Analytical mindset with a focus on process optimization, automation, and digital transformation

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