Restaurant Supervisor
7 days ago
Benefits & Perks:
· Competitive Salary with Attractive Monthly Incentives rewarding your performance
· Career Advancement Opportunities in Asia's largest wine retail and wine-themed restaurant chain
· Professional Wine & Service Training by our in-house experts to equip you with, or further deepen, your knowledge and expertise – making it easy for candidates with no prior wine or F&B background to join us
· Exclusive Staff Discounts on our extensive range of products
· Comprehensive Medical Benefits including unlimited GP visits
· Complimentary Staff Meals provided during working hours to ensure you're well taken care of throughout your shift
· AWS (13th Month Salary) for an extra boost to your annual income
· Progressive Annual Leave starting at 14 days, with an additional day earned for every year of service
What You'll Be Doing
· Supervise and support the service team to ensure smooth daily operations.
· Deliver excellent customer service and handle guest feedback professionally
· Interact with guests, provide menu recommendations and upsell food and drinks
· Drive sales through upselling, promotions, and marketing activities
· Assist in training and guiding team members to improve service standards
· Oversee inventory, ordering, and daily operational checks
· Carry out any other duties assigned by the Reporting Manager
What we're looking for
· Prior F&B or hospitality experience is preferred
· Customer-oriented, proactive, and able to work well under pressure
· Team player with leadership potential
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