
Hotpot Restaurant Supervisor
24 hours ago
About the role
We are seeking a young and motivated Supervisor to join our dynamic team. In this full-time role, you will be responsible for overseeing the day-to-day operations of our popular restaurant located in the Novena Central Region. This is an excellent opportunity for a customer-focused individual to take on a key supervisory position within our growing hospitality business.
What you'll be doing
- Co-Managing and supervising a team of waiting staff to ensure efficient and professional customer service
- Overseeing the preparation and presentation of hotpot dishes according to our high standards
- Monitoring restaurant floor and ensuring a smooth and seamless dining experience for our customers
- Handling customer queries and complaints in a courteous and timely manner
- Assisting with inventory management and stock control
- Ensuring compliance with health and safety regulations
What we're looking for
- Minimum 1 years of experience in a supervisory role within the hospitality industry, ideally in a hotpot or Ma La Tang similar restaurant setting
- Strong customer service orientation and the ability to lead and motivate a team
- Excellent communication and interpersonal skills
- Proficiency in handling cash and other financial transactions
- Ability to work efficiently under pressure and multitask effectively
- Knowledge of food safety and hygiene regulations
This position is not open to work pass holders
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