Restaurant Manager – Hotpot
17 hours ago
- Fully responsible for the daily operations of the hotpot restaurant, including coordination between the front of house and kitchen.
- Develop and implement sales and profit targets to increase revenue and enhance customer satisfaction.
- Recruit, train, and manage staff to build an efficient and effective team.
- Oversee food safety, hygiene standards, and service quality.
- Manage cost control and inventory to ensure fresh ingredients and stable supply.
- Handle customer complaints and unexpected incidents, maintaining strong customer relationships.
- Participate in marketing and promotional activities to strengthen brand influence.
- Diploma or degree in Hospitality/F&B Management or a related field is preferred.
- Minimum 3 years of restaurant management experience (hotpot or Chinese cuisine experience preferred).
- Strong leadership, communication, and team management skills.
- Familiar with food safety and hygiene standards in the F&B industry.
- Able to work under high pressure with strong problem-solving skills.
- Proficiency in both Chinese and English (must be able to speak Chinese for effective communication with customers and kitchen staff).
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