Retail Operations Executive

3 days ago

Central Region, Singapore PERSOL Full time $60,000 - $120,000 per year
Retail Operations Executive

Location: TBC

Working Hours: Retail hours

Salary: Up to $4,000 + AWS

Purpose:

Coordinate in-store operations and support sales activities to ensure smooth processes, seamless client experiences, and efficient boutique performance.

Key Responsibilities:

Supply Chain & Logistics

  • Oversee inventory control, shipments, transfers, and consignments.
  • Create purchase orders and coordinate with HQ and Geneva Operations teams.
  • Monitor warehouse operations and product allocation, escalating delays as needed.

Stock Management

  • Track stock, sales, back orders, and deposits.
  • Replenish model stock, accessories, and POS materials.
  • Execute special orders and manage defective item reporting.

Allocation & Distribution

  • Allocate products based on orders, clients, and sales targets.
  • Handle limited-edition timepiece allocation with precision.

Sales Operations & Administration

  • Review staff rosters, leave, and overtime records.
  • Ensure compliance and audit requirements.
  • Manage vendor payments, petty cash, T&E, and store supplies.
  • Support after-sales services and customer inquiries.

Sales Support

  • Assist client-facing team with back-office tasks and selling ceremonies.
  • Cover weekend, public holiday, and staff absences as needed.

Planning & Analysis

  • Monitor weekly and monthly forecasts and maintain clientele book quality.
  • Support monthly store meetings and consolidate commission, KPI, and incentive reports.

Marketing & Events

  • Maintain event client lists and coordinate product availability.
  • Manage product consignments, client registrations, and post-event sales reports.
  • Track and order customer gifts for events and campaigns.

Requirements:

  • Diploma or Degree in Business Administration, Retail Management, or related field.
  • 1–2 years of experience in retail operations, preferably luxury or boutique.
  • Prior sales experience is a plus.
  • Fluent in English and at least one additional language.
  • Familiar with inventory management and CRM software.
  • Proficient in MS Office (Word, Excel, PowerPoint) and retail systems.
  • Strong organizational, multitasking, problem-solving, and interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, kindly directly contact/message (Cheryl) for a quicker response. - Spamming or inappropriate messages will not be entertained.

We regret to inform that only shortlisted candidates will be notified.

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• Reg No: R Foo May Cheng)

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