Retail Operations Executive

1 week ago

Central Region, Singapore PERSOL Full time $60,000 - $120,000 per year
Retail Operations Executive

Location: TBC

Working Hours: Retail hours

Salary: Up to $4,000 + AWS

Purpose:

Coordinate in-store operations and support sales activities to ensure smooth processes, seamless client experiences, and efficient boutique performance.

Key Responsibilities:

Supply Chain & Logistics

  • Oversee inventory control, shipments, transfers, and consignments.
  • Create purchase orders and coordinate with HQ and Geneva Operations teams.
  • Monitor warehouse operations and product allocation, escalating delays as needed.

Stock Management

  • Track stock, sales, back orders, and deposits.
  • Replenish model stock, accessories, and POS materials.
  • Execute special orders and manage defective item reporting.

Allocation & Distribution

  • Allocate products based on orders, clients, and sales targets.
  • Handle limited-edition timepiece allocation with precision.

Sales Operations & Administration

  • Review staff rosters, leave, and overtime records.
  • Ensure compliance and audit requirements.
  • Manage vendor payments, petty cash, T&E, and store supplies.
  • Support after-sales services and customer inquiries.

Sales Support

  • Assist client-facing team with back-office tasks and selling ceremonies.
  • Cover weekend, public holiday, and staff absences as needed.

Planning & Analysis

  • Monitor weekly and monthly forecasts and maintain clientele book quality.
  • Support monthly store meetings and consolidate commission, KPI, and incentive reports.

Marketing & Events

  • Maintain event client lists and coordinate product availability.
  • Manage product consignments, client registrations, and post-event sales reports.
  • Track and order customer gifts for events and campaigns.

Requirements:

  • Diploma or Degree in Business Administration, Retail Management, or related field.
  • 1–2 years of experience in retail operations, preferably luxury or boutique.
  • Prior sales experience is a plus.
  • Fluent in English and at least one additional language.
  • Familiar with inventory management and CRM software.
  • Proficient in MS Office (Word, Excel, PowerPoint) and retail systems.
  • Strong organizational, multitasking, problem-solving, and interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, kindly directly contact/message (Cheryl) for a quicker response. - Spamming or inappropriate messages will not be entertained.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government's health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at   If you wish to withdraw your consent, please drop us an ) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Foo May Cheng)

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