Service Manager

2 days ago


Central Region, Singapore Hot Palette (Asia Pacific) Pte. Ltd Full time $4,000 - $6,000 per year

What You'll Be Doing:

  • Customer Service:

  • Ensure prompt, friendly, and attentive service to all customers

  • Handle customer complaints and feedback professionally

  • Service Standards:

  • Maintain high service standards, adhering to company policies and procedures

  • Conduct regular service audits to ensure consistency
  • Team Management

  • Lead and motivate service staff to achieve excellent service delivery

  • Provide training and coaching to improve service skills

What We're Looking For:

  • Experience: 2-3 years of service management experience in F&B
  • Education: O-level or equivalent
  • Language Skills: Good communication skills in English
  • Qualifications: Service excellence training or certification beneficial
  • Service Excellence:

  • Strong customer service skills

  • Ability to work under pressure
  • Leadership:

  • Team management and motivation

  • Effective communication

Why Join Us:

  • Staff meals provided
  • 5 working days per week
  • On-the-job training
  • Career advancement opportunities

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