Call Center Customer Service Representative

Customer Service Representative (Call Center - Mandarin Speaking) Location: Singapore **Job Type**: Full-Time About the Role We are looking for a friendly, motivated, and customer-focused individual to join our team as a Customer Service Representative. You will handle customer calls, assist with service bookings, prepare quotations, and follow up with...

Experience:Fresher - 2 years in call center Job Description: Job Description: 1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and transactional enquiries 3. Communicating with customers through various channels. 4. Acknowledging and resolving customer requests. 5....

CSO- Call Center Officer - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction -...

Customer Service Officer (Banking/Call Center)Work Timings: Rotational Afternoon Shifts: 1 pm to 12 am (1 week day off and 1 weekend off)Customer Service Officer (Call Center/Banking Sector)Job Requirement: 1 year of Customer service experience in banking sector OR 5 years of non-banking customer service experience is preferred. Comfortable with using...

Job Description **Responsibilities**: Handle cases according to the "Assist First, Verify Later" principle. Efficiently manage cases following company rules to save time and money. Act as the primary contact for members, users, clients, and colleagues. Handle a set number of cases during shifts and ensure smooth handovers. Arrange logistics promptly to meet...

**Job description** Experience:Fresher - 2 years in call center Job Description: Job Description: 1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and transactional enquiries 3. Communicating with customers through various channels. 4. Acknowledging and resolving...

Our reputable client is looking to hire Customer Call Center Officer to be based in Singapore **Job Responsibilities & Duties** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

Call Center Manager Location: Central Singapore Salary: Up to $7,000Working Hours: 8:30 AM – 6:00 PM, Monday–Friday About the Role We are seeking an experienced Call Center Manager to lead our inbound operations. You will drive service excellence, optimize call handling, and manage a high-performing team to achieve operational targets. Responsibilities...

Customer Relation Officer (Call Center External)Job Openings Customer Relation Officer (Call Center External)About the job Customer Relation Officer (Call Center External)The Company You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all...

Call Center ManagerLocation: Central SingaporeSalary: Up to $7,000Working Hours: 8:30 AM – 6:00 PM, Monday–FridayAbout the Role:We are seeking an experienced Call Center Manager to lead our inbound operations. You will drive service excellence, optimize call handling, and manage a high-performing team to achieve operational targets.Responsibilities:Lead...