Call Center Manager

**We are seeking a friendly and organized Call Center Assistant to join our restaurant team.** You will play a key role in managing customer communications, including taking orders, answering inquiries, and providing information about our menu and services. **Key Responsibilities**: - Answer customer calls professionally and promptly. - Manage reservations...

Salary Salary: up to $7,000 (Dependent on Experience)Responsibilities Report to the Senior Leadership team, ensuring holistic Service Level attainment across assigned metrics Manage a team to achieve operational objectives through workforce planning, KPI setting, execution, and contingency planning Develop strategic plans to optimize inbound call management...

**Job Description - Call Center Officer** **Roles and Responsibilities**: - Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess Call Centre / Customer Service experience - Good communication and interpersonal skill - Customer service...

Company Charles Juay Organisation Designation Call Center Representative Date Listed 04 Mar 2025 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Free/ProjPart/TempIntern/TS Job Period Flexible Start - Flexible End Profession Customer Service / Communications Industry Insurance Location Name Singapore - Work from...

CSO- Call Center Officer **JD**: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and compliant for all customers’ requests - To successfully cross-buy the Bank’s products and services - To successfully migrate customers to Bank’s digital platform by understanding...

Manager (Customer & Call Center Operations)Job no: 512166Work type: Full TimeLocation: Singapore ResponsibilitiesManage daily running of frontline services at counter and call centre as well as manning of institutional e-mails. Some of the duties include staffing and resource planning, daily briefing, monitoring and improving service performance, handling...

Roles & Responsibilities Key Responsibilities Driver Management: Oversee and manage a group of drivers via a call center set up providing timely responses to their inquiries via chat, call. General Support, Sales / Offerings Sharings, Upcoming Events/ Activities Cross-Team Collaboration: Work closely with internal teams and other verticals to ensure smooth...

Customer Relation Officer (Call Center External)Job Openings Customer Relation Officer (Call Center External)About the job Customer Relation Officer (Call Center External)The Company You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all...

Customer Service Officer (Banking/Call Center)Work Timings: Rotational Afternoon Shifts: 1 pm to 12 am (1 week day off and 1 weekend off)Customer Service Officer (Call Center/Banking Sector)Job Requirement: 1 year of Customer service experience in banking sector OR 5 years of non-banking customer service experience is preferred. Comfortable with using...