Manager (Customer & Call Center Operations)

Call Center ManagerLocation: Central SingaporeSalary: Up to $7,000Working Hours: 8:30 AM – 6:00 PM, Monday–FridayAbout the Role:We are seeking an experienced Call Center Manager to lead our inbound operations. You will drive service excellence, optimize call handling, and manage a high-performing team to achieve operational targets.Responsibilities:Lead...

Responsible for leading AMP APAC initiatives to optimize FG planning and inventories and prevent obsolescence and slow-moving inventory in APAC. Working very closely with the AMP Team Leads and AMP planners the role is responsible for setting up a process enabling, Markets, AMP APAC, and GSC Regional Team to identify and proactively address early network...

**We are seeking a friendly and organized Call Center Assistant to join our restaurant team.** You will play a key role in managing customer communications, including taking orders, answering inquiries, and providing information about our menu and services. **Key Responsibilities**: - Answer customer calls professionally and promptly. - Manage reservations...

Salary Salary: up to $7,000 (Dependent on Experience)Responsibilities Report to the Senior Leadership team, ensuring holistic Service Level attainment across assigned metrics Manage a team to achieve operational objectives through workforce planning, KPI setting, execution, and contingency planning Develop strategic plans to optimize inbound call management...

Customer Relation Officer (Call Center External)Job Openings Customer Relation Officer (Call Center External)About the job Customer Relation Officer (Call Center External)The Company You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all...

Customer Service Officer (Banking/Call Center)Work Timings: Rotational Afternoon Shifts: 1 pm to 12 am (1 week day off and 1 weekend off)Customer Service Officer (Call Center/Banking Sector)Job Requirement: 1 year of Customer service experience in banking sector OR 5 years of non-banking customer service experience is preferred. Comfortable with using...

**Job Description - Call Center Officer** **Roles and Responsibilities**: - Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell...

JOB REQUIREMENTS - Diploma/Degree in IT or equivalent - Must have minimum 1 year of call center experience - Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. - Excellent written and verbal munications skills

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess Call Centre / Customer Service experience - Good communication and interpersonal skill - Customer service...

Key Responsibilities:Handle outbound and inbound calls from individuals regarding bills and related inquiries with professionalism.Provide assistance and information on billing processes, payment options, and insurance claims.Ensure accurate documentation of conversations and transactions in our systems.Collaborate effectively with team members to resolve...