Customer Relation Officer
17 hours ago
Customer Relation Officer (Call Center External)Job Openings Customer Relation Officer (Call Center External)About the job Customer Relation Officer (Call Center External)The Company You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world class. Scope of Position Responsibilities Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customers needs and provide quick, accurate and satisfactory answers to their queries Type of calls consist and not limiting to Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)Point to point enquiries from customer SimplyGo related issues (i.e Simple Technical issue, investigation of mismatch fare)Perform out bound calls to customers who leave callback Ensure proper recording of conversation with customer in the call centre system Meet/exceed all individual and team key performance indicators (KPI) set by the management Maintain a positive and helpful approach in interactions with all customers Able to work during weekend and perform OT when necessary Other ad hoc duties as assigned by Team Leaders or Supervisors Requirements Have previous experience in call centre is highly preferred or customer service experience A team player with good interpersonal and communications skills Self‐motivated and able to work independently with minimal supervision No relevant experience but have strong willingness to learn may apply About Us Catalyst Talent Strategy Consulting is an executive search firm that is specialized in providing recruitment solution for our clients. We are registered with MOM in 2016. #J-18808-Ljbffr
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Customer Service Officer
2 weeks ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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CUSTOMER RELATIONS OFFICER
6 days ago
Singapore STRAITS FACILITIES PRIVATE LIMITED Full timeWe are looking for a proactive and customer-focused individual to join our security agency as a Customer Relations Officer . Responsibilities Handle customer inquiries and feedback via phone and email Coordinate between clients and operations team for deployment updates Assist in preparing quotations, invoices, and contracts Maintain proper records of client...
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Customer Relations Officer
2 weeks ago
Singapore STRAITS FACILITIES PRIVATE LIMITED Full timeWe are looking for a proactive and customer-focused individual to join our security agency as a **Customer Relations Officer**. **Responsibilities**: - Coordinate between clients and operations team for deployment updates - Assist in preparing quotations, invoices, and contracts - Maintain proper records of client communication and documentation - Ensure a...
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Customer Relations Officer
4 days ago
Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time**Customer Relations Officer (1 year contract ) **Job Descriptions**: - Handle customers enquiries on appointments - Promote collaborations with other business partners to potential customers - Liase with term contractor - Feedback on any difficult special cases - Any other duties as assigned by supervisor **Job Requirements**: - Min GCE N/O level -...
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Customer Relations Office
2 weeks ago
Singapore CFG (SG) PTE. LTD. Full time**Job Description & Requirements** As a Customer Relations Officer in Chiropractic First Group, your primary responsibility is to our valued customers who are satisfied, and delighted with our products and services. You will be the bridge between our company and our customers, working tirelessly to build strong relationships, address concerns, and provide...
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Customer Relations Office
2 weeks ago
Singapore CFG (SG) PTE. LTD. Full time $40,000 - $60,000 per yearJob Description & RequirementsAs a Customer Relations Officer in Chiropractic First Group, your primary responsibility is to our valued customers who are satisfied, and delighted with our products and services.You will be the bridge between our company and our customers, working tirelessly to build strong relationships, address concerns, and provide...
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Retail Store Room Assistant
1 week ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full timeOur clients are well-known Luxury Retail Brands. We seek a store-based Store Room Assistant to join the dynamic team. - Location: Town/Central - 5-days work week - Permanent / Full-Time position **Responsibilities**: - Handling in-coming / out-going stock for the boutique outlet. - Perform quantity and quality checks for the incoming stock from when...
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Customer Relations Officer
2 weeks ago
Singapore SCT CONSTRUCTION PTE. LTD. Full time**Job Description**: 1. Address inquiries and public feedback related to project site activities and the environments. 2. Foster positive relationships with residents to work closely with the relevant parties. 3. Conduct regular on-site visits to residents’units for activities such as condition surveys, handing over units with the completed internal work...
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Customer Relations Officer
2 weeks ago
Singapore Dynamic Human Capital Full time**Position**: Customer Relations Officer **Salary**: $2,500 - $3,000 + OT **Location**: West **Working Hours / Days**: 8.00AM - 5.30PM (Mon - Fri) / 8.00AM - 12.00PM (Alt Sat Off) **Responsibilities**: Handle calls enquiries and charge wrap up code accordingly. Act as first point of phone contact for customer support requests. Provide best effort technical...
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Customer Relations Officer
6 days ago
Singapore Private Advertiser Full timeCore Responsibilities: Handle and resolve conflicts, feedback and complaints pertaining to the construction projects. Plan and launch public relation programs such as: preparing circulars, letters and notices to public and/or tenants/ residence. Attend dialogue sessions with the Client, Resident Committees, Citizens' Consultative Committees, Town Councils...