Call Center Agent

23 hours ago

Singapore ADECCO PERSONNEL PTE LTD Full time

Roles & Responsibilities Key Responsibilities Driver Management: Oversee and manage a group of drivers via a call center set up providing timely responses to their inquiries via chat, call. General Support, Sales / Offerings Sharings, Upcoming Events/ Activities Cross-Team Collaboration: Work closely with internal teams and other verticals to ensure smooth operations and timely resolution of driver-related issues. Driver Engagement: Support engagement events and program launches aimed at enhancing driver-partner relationships and experiences. Face-to-Face Support: Provide personalized, in-person assistance to drivers, addressing their concerns and ensuring their satisfaction. The Talent Customer service experience, ideally with experience with live chat, email support, and/or phone systems Proficiency with spreadsheets and documentation tools (Excel, Google Sheets, Docs) Flexible and adaptable to dynamic operational needs. Next Step Drop your resume and contact us to follow-up, or send your resume to Email Topic: Customer Service (Tech) Only shortlisted candidates will be contacted Isaac Tan Yang EnEA Licence No: 91C2918Personnel Registration No: R Tell employers what skills you have CRMMicrosoft OfficeInterpersonal SkillsAdministrationAdaptableHopeVoice ServicesService DeskMobile DevicesSpreadsheetsExcelMicrosoft WordCustomer ServiceCustomer Service ExperienceCall Center

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