
Clinic Executive
3 days ago
Pro Digestive Gastroenterology is a newly established clinic specializing in digestive health. We are excited to offer high-quality, compassionate care to our patients in a professional environment. As we grow, we are looking for a motivated Clinic Executive who has good communication skills to help provide an exceptional experience for all of our patients. Fluency in multiple languages is a bonus.
Key Responsibilities:
- Patient Support: Schedule and confirm patient appointments, assist with daily clinic operations, and manage patient flow to ensure smooth operations.
- Front Counter Duties: Handle patient registration, appointment scheduling and phone inquiries.
- Payment Handling & Insurance: Process invoices, payment collection (Credit cards/Cash/PayNow), insurance claims and assist with billing-related enquiries.
- Clinical Assistance: Support Doctor during examinations and procedures, ensuring patient comfort and safety.
- Inventory Management: Monitor clinic supplies, maintain appropriate stock levels, and manage reordering.
- Medication Dispensing: Assist in dispensing medication
- Daily Closing of Collections: Perform daily closing of collections and ensure all payments are accurately recorded.
- General Office Duties: Perform filing, data entry, and other administrative tasks as needed.
Requirements:
- GCE "N" level and above; additional certifications in medical assisting or administrative support are a plus.
- Fluency in Mandarin
- Previous experience in the healthcare industry is preferred but not mandatory.
- Strong organizational skills with the ability to multitask
- Tech-savvy and able to work with computer programmes
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
- A compassionate, patient-centered approach to customer service.
- Ability to work independently and as part of a team.
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