Clinic Assistant

2 weeks ago

Central Region, Singapore The Straits Medical Services Full time $40,000 - $60,000 per year

Roles & Responsibilities

At The Straits Eye Centre, we believe that exceptional patient care starts with a well-run clinic. As a Clinic Executive, you will play a vital role in ensuring smooth operations, creating a welcoming environment, and supporting both our medical team and patients.

Your Role:
  • Ensure a high level of customer service, addressing patient needs with care and efficiency
  • Oversee daily clinic operations to ensure efficiency and excellent patient care
  • Manage patient appointments, scheduling, and registration with a friendly approach
  • Handle billing, insurance claims, and Medisave submissions accurately
  • Maintain patient records and ensure data confidentiality
  • Provide front desk support, assisting with patient inquiries and concerns
  • Coordinate with doctors, optometrists, and staff to optimize workflow
  • Manage clinic inventory and ensure medical supplies are well-stocked
  • Ensure compliance with clinic policies and regulatory requirements
Who We're Looking For:

Diploma or degree in Healthcare Management, Business Administration, or related field

Experience in clinic operations or healthcare administration preferred

Strong organizational and multitasking skills to handle a dynamic environment

Excellent communication and customer service skills to enhance patient experience

A team player with the ability to work independently and take initiative

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