Clinic Manager

2 days ago

Central Region, Singapore Singapore Paincare Holdings Limited Full time $60,000 - $120,000 per year

Clinic Manager (Singaporeans only)

Job Purpose

  • Responsible for management of day-to-day operations of all clinics to maintain optimal operating function

Job Requirement

  • Manage the day-to-day operations of the Clinic
  • Ensure a consistent high level of service and clinical standards are maintained in the clinics
  • Registration of patients, scheduling appointments, dispensing medications and consumables and payment collection
  • General administrative duties in the clinic
  • Updating of medical billings/invoices
  • Responsible for monthly stock taking of drugs and consumables
  • Assisting Doctor in providing treatment and medical examination
  • Assist in planning and executing action plan to improve the service and clinical standards
  • Examine and resolve complaints when needed
  • Identify areas for improvement and engage in work process improvement projects to improve service quality and patient satisfaction at clinic level
  • Support the management in operational plans of the clinic which includes preparing and analysing performance data of the clinic
  • To undertake any other ad-hoc projects or any other responsibilities and assignments as assigned by the Management
  • Willing to work shifts (morning / afternoon / night shift)

·       Proficiency in Mandarin is essential for effective communication with Chinese-speaking patients.

Requirements:

  • A minimum of 3 years' experience working in a clinic environment, ideally in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
  • Good customer service and people skills required
  • Willing to work on weekends & public holidays

NOTE: Only shortlisted candidates will be contacted

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