Supervisor, Operations

6 days ago

Central Region, Singapore Singapore Storage & Warehouse Pte Ltd Full time $40,000 - $80,000 per year

Job Summary

The Supervisor in general will in charge of the inbound and outbound team. He/ She will report to the Warehouse Manager. This role is responsible for end-to-end activities such as inbound receiving, returns, dispatch, labeling, picking, auditing and delivery processes that are required.

Role and Responsibilities

  • Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
  • Give guidance to employees in handling errors, problems, complaints and/or disputes
  • Manage cycle counting program according to SLA
  • Investigate stock discrepancies and feed causes for stock discrepancies through to the operation
  • Investigate internal excess & short picks and feed causes through to the operation
  • Report on any stock adjustments; including the reasons for these adjustments
  • Responsible yearly staff performance, teamwork and etc
  • Ensure KPI is met and prompt submission of reports
  • Interpret and explain work procedures and policies to staff
  • Prepare and manage reports, manuals, and other documents using WMS or Microsoft office
  • Initiate and maintain orderly records in compliance with company regulations
  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
  • Perform ad-hoc tasks as assigned by Manager or Immediate Superior in support of operations when necessary

To be successful in this role you will require the following:

  • Min. O Level/ Diploma or relevant discipline will be considered an advantage.
  • Must possess valid Forklift license, knowledge and working experience of supervisory principles and practices.
  • Should also possess excellent computer skills, analytical skills, presentation skills, and good people skills.
  • Strong problem-solving ability teamed with the ability to delegate work.
  • Capacity to manage and maintain an effective team environment.
  • Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management.
  • Consistently demonstrate, implement and maintain an excellent service quality at all levels of the organization.
  • Capacity to manage and maintain an effective team environment
  • Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management.

Additional Notes

· Days Work Week

·       Working Hours:

Mon - Fri 8.30 am to 5.20 pm,

Sat 8.30 am to 12.30 pm (once a month Saturday off).

·       Medical & Dental Benefits, AWS & Performance Bonus.

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