Area Manager, Operations

INTERNAL ONLY

Area Manager

Are you ready to champion outstanding customer service, Amazon style?
Are you up for creating solutions and solving tomorrow's problems today?
Then we have an opportunity just for you

We're looking for an Area Manager (SIN8) to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we manage our fast-moving inventory.

They're also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today. In these facilities we're building the future of customer service, as we work towards becoming Earth's most customer-centric company. This is your chance to make history with us.

About the role and responsibilities:
You'll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

In the operations team you enter and lead, we'll be entrusting you a team of associates. You'll drive a culture of Safety, while motivating and inspiring forward progress for Quality and Productivity. All the while, you'll exercise sound judgement, making sure progress and KPI targets are worked towards and met.

While you achieve this, you'll ensure motivation, engagement and performance:
· You'll need to safeguard your team's safety, promoting Amazon's Health and Safety standards
· You'll lead cross-functional teams, tasked with solving operational problems
· You'll build and execute productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor
· You'll uphold Amazon's high standards of process quality
· You'll create, manage, and support recognition and communication programs
· You'll maintain inventory accuracy
· You'll strive to improve and streamline processes
· You'll become a subject matter expert on FC processes and activities
· You'll actively share and promote best practices with your colleagues and network

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
**Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs**

If this sounds interesting, please do reach out to your Manager to learn more.

Basic Qualifications:
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Preferred Qualifications:
- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

---