Operations Area Manager

3 days ago


Singapore DELIBOWL PTE. LTD. Full time
Position: Operations Area Manager
Job Description:
  • Manage and oversee daily operations of multiple outlets, ensuring adherence to brand standards.
  • Drive operational efficiency by monitoring sales targets, implementing staff training plans, and introducing service improvement initiatives.
  • Conduct regular outlet inspections, provide optimization suggestions, and follow up on implementation.
  • Analyze financial and operational data to enhance profitability, control costs, and improve overall customer satisfaction.
  • Support new store openings, including manpower planning, process setup, and smooth management of daily operations.
  • Mentor outlet managers and staff, fostering a high-performance culture.
  • Monitor market trends and competitor activity to recommend proactive improvements in operations, menu offerings, and customer engagement.
Job requirements:
  • Minimum 5 years of experience in outlet operations or management, preferably in quick-service restaurants. Prior exposure to Chinese or Hunan cuisine brands is a strong advantage.
  • Prior experience as an Operations Area Manager or similar role managing 5 or more outlets.
  • Excellent team coordination skills with the ability to guide and motivate employees.
  • Strong analytical skills to identify operational issues and propose solutions.
  • Minimum education level of Diploma or higher in Hospitality, Restaurant Management, or a related field.

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