People Operations Executive

Our People and Culture team plans, builds and designs people strategies to ensure that Rainbow Centre has a competent and passionate workforce to meet the aspirations of our service users. The Senior Executive, Shared Services will provide HR support in a Special Education (SPED) School, ensure accurate execution of HR operations, and leverage HR systems to deliver quality services.

Reporting and Data Management

• HR Reporting: Prepare HR reports (e.g. employee movements, learning & development, employee confirmations, workplace injuries, absenteeism, and manpower deployment) to be used for management reporting
• HR Data for Workforce Planning: Collate requested employee data for workforce planning purposes
• HR Data Submission: Submit HR data to relevant portals (e.g. MOE's SPED School Management "SSM" System) and stakeholders in a timely manner
• HR Administrative Support: Provide administrative assistance (e.g. employee matters and employee data) to the School Leaders

Employee Lifecycle Management

• Onboarding: Coordinate end-to-end onboarding process, including administering reference checks, preparing employment letters, deploying teachers, and ensuring new hires receive the complete onboarding package (IT equipment, access, software, system logins, etc) on their first day of work
• Employee Profile Creation: Create and maintain employee profiles on internal system (e.g. HR Systems), internal trackers, and external platforms (e.g. MOE's SSM System)
• Offboarding: Coordinate with internal and external stakeholders to ensure a seamless employee exit process, including clearance, IT offboarding, system updates, payroll adjustments, and timely removal of records from MOE's SSM System

HR Operations

• Employee Records Maintenance: Maintain accurate and updated records of employee movements and changes in HR systems and trackers
• Employment-related Documentation: Administer confirmation, re-employment, renewals, employee referral schemes, maternity/paternity/shared parental leave and other employment related documentation
• HR-related Queries Resolution & Escalation: Support employees with day-to-day HR queries, while ensuring timely resolution or escalation of complex issues to the P&C Business Partner
• Workplace Injury Claims Management: Manage work injury claims, including information collation, MOM reporting, and finance submission
• HR Letters Preparation: Prepare letters, contracts, and certificates of service as required
• HR Project and Process Improvement Support: Support HR projects, audits, and ad-hoc tasks to improve process efficiency and employee experience
• Employee Training Administration: Administer training grants applications, training bonds, training agreements, and course registrations

Manpower and Office Administration

• Manpower Administration & Documentation: Administer adjunct and temporary manpower contracts, renewals, and records
• Vendor Coordination: Coordinate with external service providers for manpower support, including PRF processing and timesheet management
• Shared Administrative Responsibilities: Support the school's daily arrival and dismissal operations to ensure safety, order, and smooth coordination as part of the administrative team

Job Holder Requirements

• A good diploma or tertiary qualification in Human Resource Management or related field
• At least four (4) years of administrative experience, and preferably of which, two (2) years of HR related experience
• General knowledge of manpower laws and regulation
• General knowledge of components of employee lifecycle
• Only Singaporeans and Permanent Residents

Service is at the heart of Rainbow Centre's purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.