Customer Service Officer

Job Summary: As a Customer Relations Associate, your role is pivotal in shaping a positive and enriching experience for both internal and external customers. Serving as a key touch point, your responsibilities span across crucial aspects of customer service, administrative efficiency, team collaboration, and ensuring a safe and conducive learning...

Customer Service Officer (Full-Time/Part-Time)Responsibilities:Handle customer enquiryManage office administration dutyGenerate monthly reportsRequirements:At least GCE 'O' level and aboveMin 2 years of relevant working experience for Senior positionTraining will be provided for Entry/Junior positionIT literate in Microsoft office skillMust be bilingual in...

Dear Administrators,We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North area at Admiralty (Woodlands Galaxy CC).(Students that are interested to gain experience in customer service excellence are welcome to join us)Key Responsibilities:Provide friendly...

The Job:Daily Operations· Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.· Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.· Handle online/telephone/walk-in enquiries regarding villas booking and reservation.· Collect payment for villas...

Dear Administrators,We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the East area at Tampines (Tampines Junction).(Students that are interested to gain experience in customer service excellence are welcome to join us)Key Responsibilities:Provide friendly and...

Role OverviewRespond promptly and professionally to public inquiries via phone, emails and live chat.Resolve issues efficiently, handling escalations with competence.Support continuous improvement of Quality Management System through assigned duties.RequirementsMinimum education: GCE 'A' Level and aboveIdeally 2 years of relevant experience; fresh candidates...

Location: NorthEmployment Type: Full-timeWorking Hours: Wed - Fri + Sat & SunAbout the RoleLove working with kids and helping them learn? Enjoy being the go-to person who keeps things running smoothly?Our client is looking for a Customer Service Officer to support the day-to-day operations of their education centre, where they teach and nurture pre-primary...

• Work life balance• AWS + VB + Allowance• Friendly & supportive team cultureResponsibilities:Handle feedback, complaints and resolve issues promptlyManage day-to-day office administration (filing, record-keeping, data entry)Ensure smooth daily operations of the check-in reception and seamless check-in and check-out experience for guestsPrepare and...

Key Responsibilities Address and resolve customer, member of public inquiries and complaints via phone, email, and chat. Provide accurate information about the venues and services. Follow up with customers to ensure their issues are fully resolved. Maintain customer records and update account `information as needed. Collaborate with other departments to...

Location- East areaWorking Hours: Mondays to Fridays 8:30am – 6pm, Alternate Saturdays 8:30am – 12:30pmEnsures customer service operations meet established quality standard across multiple brands.Proactively manage key quality matrix, including the NPS (Net Promoter Score), CSI (Customer Satisfaction Index)Analysing customer feedback to create and...