Customer Service Advisor – Automotive Workshop
4 days ago
Summary Benefits:
- Basic Up to $3000
- Basic + OT + Incentive + Bonus
- MNC, Great Career Progression
Responsibilities:
- Handle daily intake of cars for servicing and ensure smooth workflow.
- Uphold the company's service standards and professional image at all times.
- Support and motivate front counter staff to maintain positive teamwork and service levels.
- Assist in achieving service targets through action plans and customer engagement.
- Manage administrative tasks including warranty claims, internal accounts, WIP reports, cash debtors, and invoice closing.
- Prepare quotations as required and ensure accurate documentation.
- Provide excellent customer service and follow up to ensure customer satisfaction.
- Drive higher VOC (Voice of Customer) scores through proactive service and relationship management.
Requirements:
- Possess a valid Class 3 Driving License.
- At least 1–2 years of experience in automotive service centre / workshop / customer service preferred.
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Wei Ren Chew (R
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